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Front Office Support Professional

2 weeks ago

Warszawa, Mazovia, Czech Republic beBeeCareer Full time €600,000 - €1,000,000

Work in a dynamic front office support team to deliver high-quality service to business users.

  • Main Responsibilities:
  • Provide daily support to traders and sales teams, ensuring smooth trade execution and minimizing disruptions.
  • Investigate and resolve incidents, service requests, and monitor deployment of applications.
  • Analyze logs, perform root cause analysis, and collaborate with international support teams to ensure seamless service delivery.
  • Develop and maintain knowledge bases and best practices with other regions, promoting good production practices and encouraging continuous learning.

Requirements:

  • Technical Skills:
  • Windows Server, Oracle database, SQL Server, Airflow, Autosys, Elasticsearch, Kibana
  • Soft Skills:
  • Strong interpersonal and communication skills, Fluency in English, Willingness to work in shifts

Benefits:

  • Pleasant Working Environment:
  • International team collaboration, modern office, flexible working hours, competitive salary based on seniority and skills, and comprehensive benefits package.
  • Continuous Learning Opportunities:
  • Training budget, private healthcare, foreign language classes, life insurance, pension plan, preferential loans, and employee stock purchase plan.

About the Team:

We are a fast-paced, international team that supports high-performance software for traders, salespeople, and financial professionals around the world. Join us in Warsaw and contribute to our growth