IT Operations Manager

4 days ago

Gdańsk, Pomerania, Czech Republic WIPRO IT SERVICES POLAND Sp. z o.o. Full time
Job Description

As an IT Operations Manager at Wipro, you will have the opportunity to work in a leading global workforce solution company and lead the support of their country-based IT applications.

You will be responsible for managing the overall Operate team, working on L1, L2, and L3 tickets, interacting with customers, and reporting monthly and weekly status.

The ideal candidate will have proficient language skills in Polish, good communication with business users, and strong technical knowledge in Java, J2EE, and Oracle.

Additionally, the successful candidate will have experience in stakeholder management and reporting, disaster recovery, and business continuity, as well as risk management and escalation handling.

About Us

Wipro is a global information technology, consulting, and business process services company that has over 900 employees in Poland supporting over 45 clients. We leverage our holistic portfolio of capabilities to help clients realize their boldest ambitions and build future-ready, sustainable businesses.

We are committed to providing an inclusive and diverse workplace where every individual can learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries of region, age, gender, ability, and routine.

Requirements

To be considered for this role, you must have:

  • Proficient knowledge of Java, J2EE, and Oracle
  • Excellent communication and stakeholder management skills
  • Experience in disaster recovery and business continuity
  • Strong ITIL knowledge and process implementation experience
What We Offer

At Wipro, we offer a range of benefits including:

  • A dynamic and inclusive work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package

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