Collection Specialist

3 weeks ago


Prague, Hlavní město Praha, Czech Republic Grafton Recruitment s.r.o. Full time

Job Title: Collection Specialist

Job Description: We are looking for a highly skilled Collection Specialist to join our team at Grafton Recruitment s.r.o.

Key Responsibilities:

  • Collect outstanding payments and prioritize tasks to ensure timely resolution.
  • Create dispute cases based on customer communication to resolve issues efficiently.
  • Provide regular updates on overdue customers to maintain open communication.
  • Manage incoming cheques/drafts to ensure smooth processing.
  • Build and maintain relationships with stakeholders to foster trust and cooperation.
  • Ensure compliance with SOX and internal regulations to maintain a secure work environment.

Requirements:

  • 1 year of experience in a similar position to demonstrate expertise.
  • Familiarity with Excel, Outlook, and Word to efficiently manage tasks.
  • Knowledge of SAP is a must to ensure seamless system integration.
  • English verbal and written (C1) and other European language (at least B2) for everyday communication.

Benefits:

  • Flexible working hours to accommodate individual needs.
  • 5 weeks of vacation to recharge and relax.
  • 3 sick days to prioritize health and well-being.
  • Meal Vouchers to promote healthy eating.
  • Home office (2–3 days a week) to balance work and personal life.
  • Cafeteria 1 000CZK/m to enjoy a meal break.
  • Supporting further professional education – ACCA to enhance skills and knowledge.
  • Language courses to improve language proficiency.
  • Referral bonus to recognize employee referrals.
  • Pension Fund Contribution to ensure financial security.
  • And more to come


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