German Language Specialist for Payment Card Services

2 days ago


Kraków, Lesser Poland, Czech Republic Teleperformance Poland Full time

About Us

Nexi Group and TP are a European PayTech leader, where technology meets passion for customer service. We have recently started collaborating and are looking for someone to help us set new standards in the world of payments.

We value challenges, German language proficiency, and team-oriented mindset. If you're eager to grow with us, we're waiting for your application.

What We Offer

  • Employment Contract and Salary: A competitive salary ranging from 7000-12900 PLN gross/month based on your experience.
  • Friend Referral Program: Additional bonuses for successful referrals.
  • Hybrid Working Model: Work from Krakow 3 days a week, with equipment provided for remote work. We also offer accommodation for the training period for those living far from Krakow.
  • Private Health Insurance, Sports Card Subsidy, and Life Insurance to ensure your well-being.
  • Opportunities for Growth: Take part in recruitment, internal training, and social events to integrate with colleagues.

Your Role

You will investigate cases, communicate with customers via email or phone, and help prevent fraud. You will also translate messages between German and English, follow all rules and policies related to card services, and write down case details carefully.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Fluency in German and English (written and spoken).
  • Strong analytical, problem-solving, and organizational skills.
  • Positive attitude, team-oriented mindset, and ability to adapt to change.
  • Proficiency in IT tools (MS Office 365) and understanding of compliance principles.
  • Experience in customer service, administrative tasks, and payment card services is an asset.

Additional Benefits

  • Office 365 for seamless collaboration.
  • MyBenefit, Sport Subscription, Training Budget, and Private Healthcare to support your well-being and development.

Become Part of Our Team



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