Business Support Specialist

2 days ago


Prague, Hlavní město Praha, Czech Republic beBeeSupport Full time 375,000 - 525,000
Business Support Specialist Role Overview

This role focuses on providing business support to internal customers, primarily sales teams and account managers.

Main Responsibilities:
  • Assist clients with business applications, processes, and deals globally, promoting cross-functional collaboration and streamlining operations.
  • Detect, define, troubleshoot, and resolve client issues in a timely and effective manner, fostering a culture of continuous improvement.
  • Communicate with clients via chat tools and remote access technologies, ensuring seamless information exchange and efficient issue resolution.
  • Prioritize tasks and de-escalate complex situations, maintaining a high level of professionalism and customer satisfaction.

The Business Support Specialist plays a critical role in delivering exceptional customer experiences through proactive communication, process optimization, and expert problem-solving skills.



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