
Global Business Support Agent
2 days ago
As a business support chat specialist, you will play a pivotal role in assisting internal customers, primarily sales people and account managers, regarding business applications, processes, and deals on a global scale.
Key Responsibilities:
- Identify and analyze customer inquiries to detect problems and define solutions.
- Provide expert troubleshooting services to resolve complex issues.
- Collaborate with cross-functional teams to ensure seamless customer experiences.
- Maintain accurate records of customer interactions and feedback.
Benefits:
- Five weeks of paid holidays annually.
- Six sick days per year for personal well-being.
- The option to work from home two days a week, promoting work-life balance.
- Meal vouchers and a monthly Cafeteria budget for employee convenience.
- Salary compensation for up to 15 days of sickness per year.
- A multisport card at favorable terms, encouraging physical activity and wellness.
Additional Information:
- We provide hands-on training to ensure a smooth start and guarantee your success in the role.
- Our supportive environment fosters growth and development, empowering you to reach your full potential.
Job Requirements: The ideal candidate will possess excellent communication skills, be proactive, and have a passion for delivering exceptional customer experiences.
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