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Digital Transformation Expert
3 weeks ago
We're seeking a skilled Digital Transformation Expert to join our team. As a key member, you'll be responsible for owning product UX end-to-end journeys for specific target audiences and iteratively analyzing and improving the experience around automatic and intelligent observability at scale for ingestion.
This includes cloud, Kubernetes, and more. You'll be hands-on in visualizing, prototyping, testing, and measuring design solutions – e.g., with information architecture, user flows, wireframes, mockups, but also qualitative and quantitative research.
Responsibilities- Plan and perform all needed research (on user and the competitive landscape), collect and analyze data, define pain points, prioritize their resolution, and translate insights from both qualitative & quantitative data to inform your designs.
- Act as a customer advocate while continuously partnering with product managers, product owners, experience leads, and other design practitioners to maintain consistency across design approaches for all the products and establish collaboration patterns and a shared understanding of the goals.
- Uphold user-centered design principles and evangelize its methodologies and values to stakeholders, cross-department teams, and subject matter experts.
To be successful in this role, you'll need:
- Strong UX design skills, particularly in enterprise software.
- Experience with high-fidelity prototypes and prototyping tools.
- Able to visualize, prototype, test, and measure design solutions.
- Excellent communication and collaboration skills.
- User-centered design principles and experience working with Agile methodologies.
We offer an exciting opportunity to work with a leading unified observability and security platform. Our team is passionate about creating innovative solutions that make the world's software work perfectly. We value diversity, equity, and inclusion and are committed to creating a workplace where everyone can thrive.
