Digital Support Specialist

2 weeks ago


Remote Bydgoszcz, Czech Republic Experis Polska Full time

Requirements: Min. 2 years IT-related education   3+ years helpdesk/user support experience   Familiarity with Jira, GitLab, ServiceNow, Confluence   Knowledge of monitoring tools (e.g., Grafana, Splunk)   Strong communication and documentation skills  Fluent English   Proficiency in Microsoft Office   Start Date: ASAP / Within 1 Month / Flexible Work Model: 100% Remote Contract Type: B2B (90–110 PLN/h + VAT) Benefits: Medicover healthcare  Multisport card  E-learning platform access  Group life insurance  Opis Firmy Experis to światowy lider rekrutacji specjalistów i kadry zarządzającej w kluczowych obszarach IT. Z nami znajdziesz konkurencyjne oferty zatrudnienia oraz ciekawe projekty IT skierowane zarówno do ekspertów z wieloletnim doświadczeniem, jak i osób, które dopiero zaczynają swoją przygodę w branży IT. Oferujemy rekrutacje menedżerów i wysoko wykwalifikowanych konsultantów z doświadczeniem w branży IT. Experis jest częścią ManpowerGroup i został uznany za jedną z najbardziej etycznych firm na świecie. ,[Onboard users and manage accounts/permissions , Provide first-line helpdesk support and escalate issues , Maintain documentation and knowledge base , Monitor app performance and report incidents , Deliver user training and onboarding materials , Support cybersecurity best practices ] Requirements: Jira, GitLab, ServiceNow, Confluence, Grafana, Splunk, MS Office Additionally: Sport Subscription, Private healthcare, Life insurance.



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