ServiceNow Consultant @ Capgemini Polska Sp. z o.o.

YOUR PROFILE Several years of experience in designing and consultancy in implementing ServiceNow platform and integrations proven by ServiceNow certifications and delivered projects Several years of consulting and functional experience with ITIL Service Management processes ServiceNow Expertise: Deep understanding of ServiceNow ecosystem (CRM, HRSD and SOM) and interconnection with other ServiceNow Modules ITSM, ITOM, ITAM etc. Exceptional interpersonal, communication, facilitation and influencing skills Critical thinking skills, decisive judgment and the ability to work with minimal supervision Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture and worked integration with other applications Experience with industry-specific ServiceNow solutions proven by certifications and delivered projects Good Understanding of Agentic and Gen AI is a plus Familiarity with agile delivery models and digital transformation frameworks. English language is a must, German or French is a plus ITIL Certified At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok — @capgeminipl. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.   Apply now ,[Provide top level business and technology architecture consultancy services to our clients;, Work closely with customers to advise, consult, research, design and deliver innovative solutions to improve their business processes, Defining and ensuring a comprehensive and coherent view across Business, Information, Systems and Technology;, Assists ServiceNow Business Analyst in estimating release level of effort. Makes recommendations which yield a more cost-effective product and better streamlined workflows, Assist or drive design workshops across projects to work with business stakeholders to improve the platform adoption and user experience of ServiceNow, Work with: Customer Managers, Architects, Subject Matter Experts, Solution Designers and senior level representatives on the client’s side., Ability to prepare prototypes in demo instances for proposed solutions, Support with Pre-Sales activities and responding to RFP’s and RFI’s, Help and support Junior Consultants to grow within the ServiceNow area] Requirements: ServiceNow, GenAI, Agentic Additionally: Sport subscription, Training budget, Private healthcare, International projects, Free coffee, Bike parking, Mobile phone, Modern office, No dress code.