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Service Desk Analyst with Polish @

3 weeks ago

Remote Gdańsk, Czech Republic WIPRO IT SERVICES POLAND Sp. z o.o. Full time
  • 6 months - 2 years of experience in a service desk or technical support role.
  • Polish on at least B2 level
  • English on at least B2 level
  • Strong troubleshooting skills in Windows, macOS, and Linux environments.
  • Knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP).
  • Experience with Active Directory, Office 365, and remote desktop tools.
  • Familiarity with ITIL framework and ITSM tools (e.g., ServiceNow, Jira, Remedy).
  • Excellent verbal and written communication skills.
  • Strong customer service orientation and problem-solving mindset.
  • Ability to work independently and manage multiple priorities.
    • Working hours: Monday till Friday 7.00 am – 5.00 pm - including 1h break
    • Remote or Hybrid – from Gdańsk, 2 days from home and 3 days from the office or remote.
    ,[6 months - 2 years of experience in a service desk or technical support role., Polish on at least B2 level, English on at least B2 level, Strong troubleshooting skills in Windows, macOS, and Linux environments., Knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP)., Experience with Active Directory, Office 365, and remote desktop tools., Familiarity with ITIL framework and ITSM tools (e.g., ServiceNow, Jira, Remedy)., Excellent verbal and written communication skills., Strong customer service orientation and problem-solving mindset., Ability to work independently and manage multiple priorities.] Requirements: Additionally: Sport subscription, Private healthcare, Free coffee, Startup atmosphere, Modern office, No dress code, Free snacks.