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Java Application Support Engineer – Production Support @

3 weeks ago

Warszawa, Mazovia, Czech Republic WIPRO IT SERVICES POLAND Sp. z o.o. Full time

Required Skills and Experience

  • Strong experience supporting Java-based applications in a high-availability, large server environment.
  • Hands-on expertise in Unix/Linux systems, including scripting and performance tuning.
  • Solid working knowledge of SQL for troubleshooting and querying databases.
  • Understanding of Java Virtual Machine (JVM) internals, tuning, and log analysis.
  • Proven experience in troubleshooting and debugging complex application issues.
  • Familiarity with Docker/Kubernetes environments and containerized deployments.
  • Excellent communication skills and ability to collaborate effectively with cross-functional teams.

Nice to Have

  • Exposure to Kafka or other messaging platforms.
  • Experience using monitoring and logging tools such as Grafana, Splunk, or equivalent.
  • Knowledge of Agile and DevOps practices.

Role Overview

We are seeking a seasoned Application Support Engineer with a strong background in production support for large-scale enterprise applications. This role focuses on managing incidents, ensuring system stability, and collaborating across teams to maintain and improve application performance within a high-volume production environment.

About Us:

With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience

Inclusion

At Wipro we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our talent acquisition team who will be happy to support you.

Equal Opportunity Employer:

Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.

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,[Provide L2/L3 support for enterprise-level Java applications in a production environment., Manage production incidents end-to-end, ensuring timely resolution and minimal impact., Perform root cause analysis and implement corrective actions to avoid recurring issues., Support ITSM processes such as incident, change, and problem management., Collaborate with engineering and infrastructure teams for application maintenance and upgrades., Monitor application health using tools like Grafana and Splunk and proactively identify performance bottlenecks., Participate in on-call rotation for critical production support as needed.] Requirements: Unix, Linux, Performance tuning, SQL, Java Virtual Machine, Docker, Kubernetes, Communication skills, Kafka, Grafana, Splunk, DevOps Additionally: International environment, Flexible working hours, Employee referral bonus.