Student - Client Services (f/m/d)

3 days ago

Deutsche Börse Prague Branch, Czech Republic Deutsche Börse Group Full time 30,000 - 60,000 per year


Group Company: Deutsche Börse Prague Branch 

Student - Client Services (f/m/d)

Start:  | Duration: 12 months | Part-time 

 

Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team


Your area of work:

The Client Services team accompanies our clients through their whole lifecycle with market-leading services: from contract processing, to preparing and ensuring correct billing, as well as providing support regarding contracts, invoices, and other related services.

We are looking to hire a Student within the Client Services Unit. In this role you will be responsible for administering Data Services' client contracts and invoices. You will be processing all related client requests, with an emphasis on contract processing and billing support. In this role you will be troubleshooting and solving client issues and keeping direct contact with clients during this process

Your responsibilities:

    • Customer support with regards to contract processing and billing
    • Processing of internal and external requests related to contract management
    • Interface between our team, accounting, other business units and customers
    • Ad hoc support of the team with personal tasks and projects 

Your profile:

    • You are currently enrolled in a Bachelor´s or Master´s degree program in the field of Business Administration, Management or similar and have completed at least 2 semesters
    • Relevant experience or internship in the field of customer support is an advantage
    • Very good language skills in written and spoken English is required. German is a plus.
    • Good command of MS Office
    • Quality Focus and strong follow-up skills
    • Attention to details, good analytical skills and ability to work independently

You can look forward to our benefit package

    • Hybrid Work and Flexible working hours
    • Health & Wellbeing - fully covered Multisport card
    • Meal allowance for each working day (paid directly to your salary)
    • Flexible Benefit Account (Pluxee per month
    • Referral bonus - for a successful recommendation of your friend worldwide



What you can expect from us

Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across the board, be it through our diverse workforce, routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivation are prerequisites.

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. 

Have we piqued your interest? Then we encourage you to apply now Please submit your online application via our career portal, including your CV, cover letter and other relevant documents (transcript of records, job references etc.)

Do you have questions about the application process or this position? 

Our Campus-Team will gladly answer your questions. Please contact us at campus.- or by phone We look forward to getting to know you



Deutsche Börse Group, Human Resources

https://careers.deutsche-

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