Director, Network Services

Role: Director, Network Services

Location: Czechia, Poland, France, Germany

Contract type: full time

About Carrier

At Carrier we make modern life possible by delivering innovative and sustainable ground-breaking systems and services that matter for people and our planet. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. This is why we come to work every day. And we do it The Carrier Way.

Join us and we can make a difference together.

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

Among the many benefits, Carrier offers Exciting innovative environment, possibility for further development and international career opportunities, high-profile team, daily use of English and other foreign languages, language courses, Competitive remuneration and other benefits (meal vouchers, contribution to life or pension insurance, holidays etc.), Flexible working hours, possibility for home office, personal days off.

About the role

The Director of Network Services is responsible for the strategy, architecture, and operations of Carrier's global network infrastructure, enabling secure, resilient, and high-performing connectivity across factories, SaaS platforms, and cloud environments. This role ensures alignment with business objectives and supports digital transformation initiatives.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Technical proficiency in WAN, Routing and Switching, Firewall solutions, and Cloud Networking (AWS, Azure, GCP).
• 5 years of Experience leading large, distributed teams and managing complex global environments.
• 7 years of Experience in ITIL and ITSM frameworks, governance best practices, and continuous improvement.
• 5 years of experience in metrics-driven management and leadership of complex programs to deliver measurable outcomes.

Preferred qualifications

• Intermediate-level cloud networking expertise: Familiarity with hybrid cloud architectures and SD-WAN solutions.
• Automation and orchestration skills: Experience with tools like Ansible, Terraform, or Python scripting for network automation.
• Security-focused networking knowledge: Understanding of Zero Trust principles and intermediate experience with next-generation firewalls and VPN technologies.
• Vendor and contract management: Experience negotiating with global network service providers and optimizing cost structures.
• Cross-functional collaboration: Proven ability to work with cybersecurity, cloud, and application teams to deliver secure and resilient connectivity.
• Certifications: CCNP, AWS Networking Specialty, or equivalent intermediate-level credentials.
• Soft skills: Strong communication and stakeholder management skills to translate technical concepts into business outcomes.

Responsibilities

• Define and execute global network services strategy aligned with digital transformation goals.
• Develop multi-year roadmap for modernization, automation, and cloud integration.
• Oversee network architecture standards ensuring security and compliance.
• Drive design and optimization across routing, switching, WAN, cloud connectivity, VPN, and firewall protection.
• Provide executive oversight for global network operations, including 24/7 NOC.
• Ensure robust incident response, problem management, and root cause analysis.
• Partner with cybersecurity, cloud, and infrastructure teams for secure and resilient services.
• Establish governance frameworks leveraging ITIL/ITSM best practices.
• Manage global network services budgets and vendor relationships, including contract negotiation and cost optimization.
• Build and lead high-performing global teams through coaching and succession planning.
• Foster continuous learning, collaboration, and innovation across the organization.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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