French Customer Service Specialist
7 days ago
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at
Job Function:
Customer Management
Job Sub Function:
Non-Technical Customer Service
Job Category:
Professional
All Job Posting Locations:
Prague, Czechia
Job Description:
About MedTech
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Your unique talents will help patients on their journey to wellness. Learn more at
We are searching for the best talent for French Customer Service Specialist.
Purpose: The customer service specialist is primarily handling customer orders and calls, case management in Sales Force, but can extend to responsibilities across customer service orders, returns and financial transactions returns, credits and debits for external and internal customers.
You will be responsible for:
- Processes and investigates customer cases/calls, orders, potentially returns, credits and debits and other issues, credit and billing investigations / approvals and transactions to provide excellent customer service and experience
- Responds to customer inquiries regarding orders, back-orders, return requests, approvals, changes, failures – coordinating these activities on behalf of the customer across internal departments and external providers
Process orders on JDE system in timely manner, ensuring appropriate approvals, documentation and accuracy of inputs to ensure service levels are met to our customers
Qualifications / Requirements:
- Experience in the Customer Service or in a related area
- Knowledge of customer service and office management systems and procedures
- University degree or equivalent experience
- Systems experience: Case Management systems preferred), Enterprise systems (JD Edwards preferred)
- Fluency in French and English
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong interpersonal and planning skills
Proficient in MS Office
Don't miss this exceptional opportunity to join a world-class company and make a lasting impact. Apply now and be part of our ambitious team
LI-HybridLI-MR11
-
Customer Service Representative with French
1 week ago
Prague, Hlavní město Praha, Czech Republic Envista Holdings Corporation Full time 360,000 - 420,000 per yearJob Description:Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.Within the group, Nobel Biocare is an implantology business, currently...
-
Customer Service Representative with French
1 week ago
Prague, Hlavní město Praha, Czech Republic QuidelOrtho Corporation Full time 300,000 - 450,000 per yearThe OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...
-
Customer Service Representative with French
7 days ago
Prague, Hlavní město Praha, Czech Republic QuidelOrtho Full time 25,000 - 60,000 per yearThe OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...
-
Prague, Hlavní město Praha, Czech Republic QuidelOrtho Corporation Full time 300,000 - 450,000 per yearThe OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...
-
Prague, Hlavní město Praha, Czech Republic QuidelOrtho Full time 30,000 - 50,000 per yearThe OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with...
-
Customer Care Agent with Native French
1 week ago
Prague, Hlavní město Praha, Czech Republic Lentiamo Full time 250,000 - 450,000 per yearEnglish (Intermediate) French (Proficient)see all jobsLentiamoFull-time • PragueSeniority: Junior • Education: Education not importantJoin Lentiamo: Your Career Adventure Starts HereAre you ready to build a rewarding career in a dynamic, multicultural company right in the heart of Prague? If you're fluent in French (communicative English too) and excited...
-
Prague, Hlavní město Praha, Czech Republic Anheuser-Busch InBev Full time 1,200,000 - 2,400,000 per yearSeniority Level:DreambigBrewing the world's most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through...
-
Customer Service Specialist
1 week ago
Prague, Hlavní město Praha, Czech Republic PayU GPO Full time 25,000 - 40,000 per yearAbout PayU PayU, a leading payment and Fintech company in 50 high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our merchants and millions of consumers As a leading online...
-
Customer Service Representitive
1 week ago
Prague, Hlavní město Praha, Czech Republic Thales Full time 30,000 - 60,000 per yearLocation: Praha, CzechiaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more....
-
Prague, Hlavní město Praha, Czech Republic Carrier Full time 40,000 - 80,000 per yearRole: Customer Care Associate with French, Italian or GermanLocation: PragueContract type: full timeAbout CarrierAt Carrier we make modern life possible by delivering innovative and sustainable ground-breaking systems and services that matter for people and our planet. We exceed the expectations of our customers by anticipating industry trends, working...
