Sales Support

2 days ago

Prague, Hlavní město Praha, Czech Republic SoftwareOne Full time 360,000 - 420,000 per year

Why SoftwareOne?

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and handle everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company's 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at

The role

We're looking for a driven and detail-oriented professional to join our Geographically Integrated Service Operations (GiSO) team, a key part of SoftwareOne's transformation in the Software & Cloud space.

As a member of GiSO, you'll play a pivotal role in improving operational efficiency, data quality, and customer satisfaction across global regions. You will act as a subject matter expert for specific operations activities and take ownership of various administrative and operational processes. This is an exciting opportunity to grow your career within a supportive and fast-paced international team

What we need to see from you

Key Responsibilities
  • Handle administrative tasks in NAV, PSA/SWOOP, and ServiceNow tools.
  • Process customer contracts, invoices, and shipping coordination.
  • Support "Convert Quote to Order" execution and end-to-end order lifecycle.
  • Ensure accurate and timely Month-End Closing procedures.
  • Manage project closure, quality checks, and regional compliance.
  • Monitor KPIs, drive data accuracy, and contribute to continuous improvement initiatives.
  • Serve as an Operations Subject Matter Expert and "Go-To" person for your assigned region.
What You Bring
  • Excellent communication skills and a passion for delivering top-quality customer service.
  • Ability to plan proactively and manage multiple priorities efficiently.
  • Comfortable working across international boundaries and collaborating globally.
  • A high degree of initiative, ownership, and eagerness to learn.

Job Function

Software & Cloud

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