Head of Office – Prague

4 days ago

Prague Praha Hlavní město Czech Republic RMG Talent Full time 60,000 - 120,000 per year

Job Title: Head of Office – Prague (Retention Only)We are a leading global regulated Forex group with multiple offices worldwide, now expanding into Prague with a new Retention -focused office.We're seeking an experienced professional to take full responsibility for launching and managing the new Prague operation. The role involves setting up the office, building and leading a team of experienced Retention Agents, and ensuring strong performance and compliance with the company's global standards.This is an exciting opportunity for a senior FX professional to play a leading role in our international growth and to develop a high -performing retention team from the ground up. RequirementsProven experience opening and managing new offices in the Forex industryStrong background in Retention operations and team leadershipAbility to bring an existing team of Retention AgentsDeep understanding of client retention processes and KPIsExcellent communication, motivation, and management skillsMust be based in Prague or willing to relocate immediatelyFluent English (Czech or other European languages are an advantage)Experience with CRM systems (Zoho, Salesforce, or similar)Highly target -driven and results -orientedOrganized, reliable, and capable of managing all local operations BenefitsBenefitsHighly rewarding salary and commission packageOpportunity to lead a brand -new office for a global regulated Forex groupFull operational and administrative support from international headquartersStrong potential for career growth and long -term stabilityCollaborative and professional work environmentAutonomy and leadership freedom to build and manage your own teamExposure to global markets and international operationsAccess to advanced CRM systems and technology

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