Senior Product Manager

Bloomreach is building the world's premier agentic platform for personalization.We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora

Bloomreach is a leading provider of digital experience platforms, empowering businesses to deliver personalized and seamless customer journeys. Our Engagement platform enables marketers to create, manage, and optimize campaigns across multiple channels using data-driven insights and AI-powered tools.

We are seeking a technically proficient Product Manager to own and evolve our Scenarios journey orchestration feature. You'll drive real-time, API-triggered campaign use cases by building scalable, event-driven workflows, enabling brands to automate responsive, high-performing customer journeys.

Whether you're working from one of our Central Europe offices or from home on a full-time basis, you will play an integral role in delivering reliable and high-throughput products.

Key Responsibilities:

Product Strategy & Execution

• Define and evolve the product vision for orchestrating journeys and real-time triggered campaign capabilities.
• Conduct market analyses to identify high-impact features, use cases, and competitive differentiation grounded in measurable outcomes
• Align stakeholders (engineering, design, GTM, partners) around strategic objectives and delivery timelines.

Technical Product Ownership

• Translate complex, real-world marketing workflows into abstracted, reusable platform components (e.g., API triggers, decision nodes, data filters)
• Define API contracts, payload schema requirements, and data validation logic
• Partner with engineering to ensure performance and scalability of high-throughput event-based triggers
• Collaborate with technical teams to make informed trade-offs between functional needs (e.g., trigger frequency, payload size) and non-functional requirements (e.g., latency, throughput, reliability, cost)

Cross Team Collaboration

• Partner with engineering, design, and product marketing teams to ship high-quality, customer-centric features.
• Collaborate with UX/UI designers to create an intuitive interface that simplifies the creation of multi-step, multi-channel campaigns
• Enable go-to-market teams by articulating product value propositions and supporting launch strategies.
• 5 years in product management, preferably with a focus on marketing automation, customer journey orchestration, or related event driven platforms
• Strong understanding of APIs, JSON, real time event processing, data schemas, and scalable system design
• Familiarity with marketing technologies, data segmentation, and personalization techniques
• Strategic mindset with ability to balance technical depth and business outcomes
• Strong ability to analyze data, identify trends, and make informed decisions to enhance product functionality.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences.
• Proven track record of working cross-functionally in a collaborative environment to deliver high-quality products.

Preferred Qualifications

• Background in marketing technology or customer experience platforms.

More things you'll like about Bloomreach: Culture:

• A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work virtual-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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