Senior Key Account Manager

1 day ago

Prague, Hlavní město Praha, Czech Republic Snuggs Full time

snuggs is on an exciting journey

We're growing rapidly, and this year we're building the solid foundation of a great team so that we can grow 5x in the coming years.

As a Senior Key Account Manager for Czechia and Slovakia, you'll play a crucial role in strengthening our presence in both markets, driving sales growth, and building long-term relationships with our key retail and distribution partners.
If you're excited to bring bold ideas to life and grow with us on this journey, this might be your chance

What you'll do:

Account Management (80%)

  • Drive sales growth through tailored strategies for existing retail accounts in Czechia and Slovakia
  • Act as the main contact, collaborating with clients on operations, marketing, and buying needs
  • Align client needs with internal teams (operations, marketing, product development)
  • Oversee customer satisfaction, sales growth, and yearly negotiations
  • Plan and execute B2B marketing campaigns, monitor budgets, and manage retail promotions
  • Analyze sales, market trends, and competitor activities to create improvement plans
  • Conduct store visits to ensure proper displays and resolve issues

New Business Development (20%)

  • Identify and acquire new accounts in key regions
  • Present products to potential clients, create excitement, and guide them to the next stage of partnership
  • Develop commercial opportunities with retailers, distributors, and agents

What makes you a great fit:

  • 3–5 years of key account management experience, ideally within FMCG or consumer goods
  • Proven experience managing offline retail key accounts is a must (drugstores, grocery, food retail, discounters, pharmacies; e.g. dm, Rossmann, Tesco, Globus, Penny, Albert, Billa, Lidl)
  • Strong understanding of physical retail execution (store negotiations, listings, promotions, in-store activation); pure e-commerce experience is not sufficient
  • Proven ability to work with large retail chains and navigate their complexity
  • Track record of achieving KPIs such as revenue growth, margins, and customer satisfaction
  • Familiarity with CRM (HubSpot), EDI (Grit), warehousing (Depoto), and data transfer tools (Markant) is a strong plus
  • Strong interpersonal and stakeholder management skills; structured, detail-oriented, and a creative problem-solver
  • Comfortable working in a fast-paced, changing startup environment
  • Fluent in Czech and English

What we offer:

  • Significant discount on our products
  • A chance to join a mission-driven, innovative company in a rapid growth phase
  • Exciting work with strong impact on the company development  
  • Refreshments in the office
  • Regular company retreats (teambuilding, company gatherings)
  • Personal educational budget for self-development
  • 25 vacation days + 3 sick days a year
  • Hybrid working model
  • Offices in Prague, London, and Berlin - with the opportunity to travel, work on-site, and connect with colleagues

We're excited to meet candidates who share our passion and values Apply today and become part of snuggs' journey to redefine period comfort.

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