HNS Compliance Specialist

Date Opened: Friday, August 29, :00 AMClose Date: Monday, September 15, :00 AMDepartment: Housing & Neighborhood Services DepartmentSalary: $65, $81,495.00 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The Compliance Officer assesses programs and projects administered by the Housing & Neighborhood Services department for compliance with local, state, and federal regulations. Primary responsibilities include conducting Part 58 environmental reviews for HUD-funded projects, providing contract monitoring and compliance reviews, delivering training and technical assistance to both internal staff and external partners, and managing data to maintain accurate records across multiple technology systems. This position also serves as the internal subject matter expert on environmental review compliance, including HUD's online environmental review system (HERO's), guiding users through the development, documentation, and completion of environmental reviews under both Part 50 and Part 58. By proactively managing compliance tasks, conducting reviews, providing guidance, and supporting the entire grant lifecycle, the Compliance Officer helps safeguard the City's interests and strengthens mission-oriented partnerships.

Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives; Code Enforcement, which works to improve the appearance of communities and maintain standards of living; Housing Services, which provides housing and other programs and services for families residing in the City of Charlotte; CharMeck311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County; and the Office of Youth Opportunities, which works with youth and young adults in the community to provide resources and opportunities for growth and upward mobility.

Major Duties and Responsibilities:

Environmental Review 

• Conduct and complete Part 58 environmental reviews for HUD-funded projects, ensuring correct documentation related to all regulatory requirements and proper communication and notifications are completed per ER requirements. 

• Serve as a subject matter expert for environmental review questions, offering guidance and support to internal teams and external partners. 

• Acts as a subject matter expert on HUD's online environmental review system (covering both Part 50 and Part 58), providing training and on-screen guidance to staff and partners to ensure accurate and thorough completion of HUD environmental reviews. 

Contract Monitoring and Compliance 

• Review and assess contracts between the City and mission-focused partners for alignment with federal, state, and local regulations. 

• Coordinate risk assessments with the contracts team, identify contracts to be monitored and work with assigned monitoring partners to schedule various types of monitoring activities.  

• Oversee HNS compliance management and reporting to ensure we meet federal requirements, including Section 3 (promotes job opportunities for low-income persons), Davis-Bacon (requires prevailing wage standards on federally funded construction projects), and Section 504 (protects individuals with disabilities from discrimination).

• Compile findings into detailed reports for supervisor review, highlighting areas of non-compliance and recommending corrective actions. 

• ​Collaborate with partners to address and resolve compliance issues, ensuring accountability and transparency. 

Training and Technical Assistance 

• Develop and deliver training programs and workshops to internal staff and external partners, clarifying regulatory requirements and best practices. 

• Provide ongoing technical assistance related to contract terms, compliance obligations, and project implementation. 

• Offer support throughout the grant lifecycle, including early in the application or project planning process, to ensure all requirements and changes in regulations are understood and followed. 

Data Management 

• Ensure accurate and timely entry of data related to environmental reviews, contract monitoring, and related processes. 

• Maintain and update records across multiple technology systems, verifying data integrity and completeness. 

• Coordinate with internal teams and external partners to resolve data discrepancies and improve overall data quality. 

Reporting, Performance Measurement, and Process Improvement 

• Collaborate with other ER reviewers and contract monitors to prepare and maintain a report that details the current status of ER and monitoring workload. Act as the lead maintainer of these records. 

• Communicate progress updates and identified risks to assigned working groups, offering recommendations for process improvements. 

• Apply project management skills to develop and implement new processes and procedures in response to changing laws, regulations, or best practices. 

• Emphasize thorough and well-organized documentation, preparing written findings and presenting recommendations supported by facts. 

Knowledge, Skills & Abilities:

• In-depth understanding of environmental review processes, as well as familiarity with other relevant local, state, and federal regulations. 

• Strong analytical and problem-solving skills to interpret complex requirements, identify compliance gaps, and recommend effective corrective actions. 

• Excellent oral and written communication skills for delivering training, facilitating discussions, and preparing detailed reports or documentation. 

• Ability to establish productive working relationships with internal teams, external partners, and community stakeholders. 

• Organizational skills to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. 

• Proficiency in using multiple software platforms, including HUD's online environmental review system (HEROS), Microsoft Office (Word, Excel, Outlook), and other tools for data entry, analysis, and reporting. 

• Initiative and collaboration skills, working effectively both independently and within cross-functional teams to adapt to evolving regulations. 

Preferred Qualifications:

• Bachelor's degree in related field with an emphasis in finance or public administration. 

• Experience administering or reviewing federal grants (particularly HUD-funded programs

• Bilingual (Spanish) experience a plus but not required.

Minimum Qualifications:

Master's degree, or bachelor's degree and one year of relevant work experience, or 2-year college degree with three years relevant work experience, or high school diploma and five years relevant work experience.

CONDITIONS OF EMPLOYMENT

The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte's benefits.

The City of Charlotte is a drug and alcohol-free workplace.

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