Group & Event Executive
11 hours ago
Main Duties and responsibilities:
As a Group, Conference, and Events Executive, you will maximize revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Group, Conference, and Events Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, Group, Conference, and Events Executive will perform the following tasks to the highest standards:
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Handling all incoming phone, email and web reservations.
- Respond within 2 hours to booking requests and prepare responses to RFPs.
- In-house contact and after-sales customer contact.
- Manage an events schedule to maximize yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events supporting the planning team
- Participate in creating mailings, newsletters and Sales blitz.
- Participate in hotel promotional activities, Site inspections, client sales blitz and famtrips
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