Team Leader zákaznického servisu

2 days ago

Prague, Hlavní město Praha, Czech Republic Randstad Full time

Máte zkušenosti s vedením týmu a zákaznickým servisem? Chcete se starat a rozvíjet současné zákazníky? Rodinná společnost a průkopník udržitelného servisu provozních textilií v Evropě, která zajišťuje kompletní servis v oblasti průmyslových textilií (výměnný systém čistících utěrek a servisní pronájem pracovních oděvů), hledá nového kolegu na pozici Team Leader zákaznického servisu (m/ž).

náplň práce:

zodpovědnost za vedení týmu 7 kolegyň zákaznického servisu pro české a moravské zákazníkyodpovědnost za plnění cílů oddělenísestavování, kontrola a vyhodnocení reportů za Vámi svěřený úsekkomunikace s německou centrálourozvoj oddělení Vámi svěřených kolegyň.zavádění nových procesůzákaznická péče o vlastní svěřené zákazníky (příjem objednávek, příprava faktur, administrativní zajištění, práce v SAP)

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