Lead Infrastructure Engineer

Overview:

ELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

As a Lead Infrastructure Engineer, you will manage the technical life cycle of infrastructure services and develop the standards policies and processes to meet business requirements.

At SITA, we achieve more together. Are you ready to join us?

WHAT YOU'LL DO:

• Design, implement, and support scalable, secure, and reliable infrastructure systems and platforms in accordance with industry best practices and organizational standards.
• Ensure all solutions meet both technical and functional business requirements, including security, performance, and compliance considerations.
• Lead the integration of infrastructure with internal systems and external industry platforms, especially within the airline and travel ecosystem.
• Act as technical lead on multiple high-impact initiatives, providing expert guidance throughout the design, build, and deployment phases.
• Ensure infrastructure solutions are future-proof, scalable, and aligned with long-term architecture and business goals.
• Manage end-to-end infrastructure setup, from planning and design through to configuration and deployment across on-premises and cloud environments.
• Lead and participate in infrastructure validation and testing activities, ensuring system stability, performance, and compliance with SLAs.
• Troubleshoot and resolve complex technical issues during development, deployment, and operations, ensuring minimal impact to business continuity.
• Collaborate closely with development and DevOps teams, providing technical feedback to improve deployment processes and contribute to overall delivery planning, feasibility assessment, and scheduling.

Qualifications:

ABOUT YOUR SKILLS:

• 5+ years of experience in infrastructure deployment, systems engineering, or application support, preferably in complex or regulated environments.
• Proven experience designing and implementing infrastructure solutions in both data centers and cloud platforms (e.g., AWS, Azure, GCP).
• Hands-on experience with system architecture, configuration management.
• Strong background in networking, storage systems, operating systems (Linux/Windows), and virtualization/containerization technologies (e.g., VMware, Docker, Kubernetes, Redhat OpenShift).
• Experience with monitoring, logging, and alerting tools (e.g., Dynatrace, Prometheus, Grafana, ELK, Nagios) to ensure performance and availability.
• Solid understanding of security best practices for infrastructure and cloud environments, including identity management, data protection, and compliance frameworks.
• Demonstrated ability to lead infrastructure efforts across multiple full-lifecycle projects and align solutions with enterprise architecture goals.
• Experience working in Agile or DevOps-driven environments, with strong collaboration and communication skills.
• Bachelor's degree in computer science, Engineering, Mathematics, or a related field; advanced certifications (e.g., AWS Certified Solutions Architect, RHCE, CCNP) are an advantage.

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

• Flex Day: Make your workday suit your life and plans.

Flex Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.