
Engineering Manager, Self-Service Upgrades
4 days ago
We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
We're looking for an Engineering Manager to lead our Self Service Upgrade (SSU) team in Prague—a group driving one of Pure Storage's top company-wide priorities. This team owns the full customer-facing workflow for upgrading operating systems on on-premise devices, making a direct impact on customer experience and company success. You'll collaborate across business units, guide a talented mix of backend and frontend engineers, and shape the way Pure delivers at scale. This is a high-visibility role where your leadership will enable long-term initiatives across the company.
WHAT YOU'LL DO
- Lead and grow a team of engineers, fostering a culture of innovation, ownership, and adaptability in a dynamic environment.
- Drive delivery of the full-stack SSU workflow—from planning with product and design, to execution on physical customer devices, to quality reporting and success measurement.
- Partner closely with Product Management, UX, QA, and other engineering teams across Pure to align dependencies and deliver on company-wide strategic goals.
- Ensure production stability and customer satisfaction through proactive issue management, continuous delivery practices, and timely response to feedback loops.
- Shape the future of the SSU team by evolving processes, priorities, and capabilities to meet expanding scope and business impact.
WHAT YOU BRING
- Proven experience leading software engineering teams, with a solid foundation in software development and delivery of cloud-based, customer-facing products.
- Demonstrated ability to manage projects end-to-end through the SDLC, balancing priorities, scope, and capacity while meeting commitments.
- Commitment to customer success with the ability to navigate production issues, ensuring reliability and continuous improvement.
- Excellent problem-solving and communication skills, with the flexibility to adapt quickly to changing requirements and environments.
- We are primarily an in-office environment and therefore, you will be expected to work from the Prague office in compliance with Pure's policies, unless you are on PTO, or work travel, or other approved leave.
#LI-ONSITE
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area, Fortune's Best Workplaces for Millennials and certified as a Great Place to Work
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA- if you're invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
JOIN US AND BRING YOUR BEST.
BRING YOUR BOLD.
BRING YOUR FLASH.
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