Product Manager – Customer Experience

1 week ago

Prague, Hlavní město Praha, Czech Republic Keboola Full time 900,000 - 1,200,000 per year

About the Role

We are looking for a Product Manager who will own the customer experience and revenue impact end-to-end. This isn't a coordinator role - you are the mini-CEO of your focus area, accountable for both vision and execution.

Your mission: build an exceptional product experience that drives growth. You'll harness data and AI to understand users deeply, design seamless journeys, and relentlessly optimize for engagement, conversion, and retention.

Key Responsibilities
  • Own the journey: Turn data, insights, and feedback into features that directly impact customer satisfaction and business growth.
  • Drive conversion and revenue: Optimize funnels and experiences across different user tiers, with measurable impact on KPIs.
  • Leverage AI as a force multiplier: Prototype quickly, automate intelligently, and enrich features with personalization and predictive insights.
  • Operate with founder mindset: Take full accountability for outcomes, not just activities.
  • Balance ambition with execution: Work closely with technical PMs and engineering to ship bold, feasible solutions at speed.
Requirements
  • Strong ownership - you think and act like a mini-CEO, with full accountability for results.
  • Proven experience in product management, with emphasis on customer experience and data-driven decisions.
  • Familiarity with e-commerce concepts and a record of driving engagement and conversion improvements.
  • Experience with AI-driven prototyping, automation, or personalization in customer-facing products.
  • Ability to segment and tailor user experiences across customer tiers.
  • Strong analytical skills — turning data into decisive product actions.
  • Excellent communication and leadership skills — aligning cross-functional teams and advocating for customer-first solutions.
Compensation & Tools
  • Competitive salary + equity package.
  • Generous paid vacation time. And we mean generous.
  • Cool new offices in the heart of Holesovice in Prague.
  • Figma, Claude, Vercel, Jira
Keboola's Core Values
  • Care, love and respect
  • No BS
  • Get your stuff done and do a bit more
  • Create and innovate
  • Learn
  • One team

Equal Opportunity Statement

Keboola is an Equal Opportunity Employer. We are committed to fostering an inclusive, equitable, and diverse workplace where everyone, regardless of race, colour, religion, gender, national origin, age, disability, veteran status, genetic information, or any other protected status, is given equal opportunity to thrive.

We value the unique perspectives and experiences of all employees and applicants, and we strive to ensure that all employment decisions are based on merit, qualifications, and business needs.

More About Keboola

Every day, Keboola connects data, systems, and people to do their best work all in one place. Keboola is a hybrid, multi-cloud data platform that reduces data complexity by streamlining and automating processes. Hundreds of innovative companies rely on Keboola to unlock the power of their data, bringing the potential of AI and advanced analytics to life. For more information, visit or connect with us on LinkedIn, Twitter, and Facebook.

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