Project Coordinator

OverviewWELCOME TO SITAAt SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.PURPOSEThis position offers an opportunity to work in a fast-paced environment with colleagues and customers located worldwide. You are driven by details and results enjoy coordinating and facilitating a multitude of tasks and working with others of diverse backgrounds. Coordinating activities are key factors in contributing to project success. In this role you will support Project manager and PMO by ensuring consistent project execution, governance and reporting. KEY RESPONSIBILITIESThis role offers a range of responsibilities and coordination: 1. Project Coordination• Support Project Managers in tracking project activities, milestones, and deliverables.• Coordinate change requests, procurement activities, ensure timely receipt of goods, and follow up on payment completion.• Monitor project schedules and escalate delays or risks to relevant stakeholders.• Facilitate cross-functional collaboration to ensure alignment with project objectives.2. PMO Support & Governance• Assist in implementing PMO standards, templates, and methodologies across projects.• Ensure compliance with organizational project governance frameworks.• Maintain project documentation repositories and support audits or reviews.• Contribute to continuous improvement initiatives within the PMO.3. Project Administration• Generate and maintain reports, including resource utilization, risk and issue logs, and stakeholder status updates.• Prepare and distribute meeting agendas, minutes, and action items.• Support monthly portfolio, program, and project performance reporting.• Document lessons learned and contribute to knowledge management efforts.4. Project Research & Analysis• Conduct research to support project planning, execution, and improvement initiatives.• Analyze historical project data, customer satisfaction surveys, and performance metrics.• Provide insights and recommendations to enhance project delivery and stakeholder engagement. QualificationsEXPERIENCEExperience in project coordination, ideally within a PMO environment.Proven track record in supporting project managers throughout project lifecycles.Exposure to purchasing processes and procurement activities.Experience in reporting and data analysis (considered an advantage).Previous experience within an IT solutions or airline industry environment is a plus.KNOWLEDGE & SKILLSUnderstanding of project management principles (PMI/PMBOK, Prince2).Proficiency in project management tools (e.g., MS Project, JIRA, Smartsheet, or similar).Excellent written and verbal communication skills.Ability to manage multiple priorities and work independently.Strong coordination and organizational skills.Analytical mindset with the ability to interpret data and prepare reports.PROFESSION COMPETENCIESChange controlCommunicating for impactCross-team integrationEmbracing challengeKnowledge of customersProducts and ServicesProject completion and integrationProject planning and controlProject scope managementQuality ManagementStakeholder managementEDUCATION & QUALIFICATIONSBusiness or Administrative degree or equivalent experience.Formal project management training (e.g., PMI, PRINCE2, or similar).WHAT WE OFFERWe're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.