Sales Support Specialist

1 week ago

Mosnov Moravskoslezsky Czechia, Czech Republic ABB Full time 250,000 - 400,000 per year

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing.  By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Sales Manager

We are looking for a new team member to join our Robotics division within the Global Center for Robot Repair and Refurbishment in Mošnov, in the role of Sales Support Specialist.

In this position, you will be responsible for communication with our internal customers (other ABB branches) and, to a lesser extent, external customers (manufacturing plants using our products). You will communicate daily in English—both written and spoken—and handle and process their inquiries. This is not an active sales role.

We're seeking someone who enjoys administrative work, customer communication in English, and has a customer-oriented mindset.

Job Responsibilities

  • Handling customer inquiries

  • Maintaining customer relationships

  • Preparing quotations and documents for the sales department (robot sales)

  • Organizing robot buybacks

  • Receiving and processing orders

  • Monitoring delivery deadlines

  • Preparing charts, statistics, reports, and presentations for management

  • Assisting with sales/purchasing activities

  • Occasionally participating in internal or external (customer-facing) events

Who We're Looking For

  • Minimum of secondary education

  • Communicative level of Czech and English (our clients are worldwide, and 99% of emails and communication are in English)

  • Enjoys administrative tasks and customer communication

  • Has a customer-first approach (we maintain friendly relationships with our customers, and they expect great service in return)

  • Experience with SAP or other ERP systems (if you're new to this, we'll train you)

  • Proficiency in MS Office 365 (Word, PowerPoint, Excel) – for preparing reports and materials for management

Our Benefits

  • 25 days of vacation

  • Annual financial bonus

  • Flexible working hours (core hours from 8:00 to 14:00)

  • Option for partial remote work (home office)

  • Transportation allowance

  • Meal allowance

  • Loyalty bonuses for years of service

  • Friendly and innovative work environment

  • Benefits portal (points can be used for pension savings, DIP, education, sports, or leisure activities)

  • Professional and language training tailored to the role

  • Opportunity to work on international projects

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

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