EurAsia Principal Salesforce Solution Architect

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeThe Global Salesforce Commercial Platforms IT team at Medtronic is a globally distributed, strategic organization focused on delivering scalable and impactful Salesforce solutions that support commercial excellence across the Americas, EMEA, and APAC regions. The team partners closely with business units and enterprise functions throughout the entire Salesforce delivery lifecycle, from demand intake and solution architecture to deployment, governance, and continuous improvement. With a strong culture of agile innovation and cross-functional collaboration, the team empowers commercial teams through transparent processes and a commitment to human-centered design.

As a Principal Salesforce Solution & Platform Architect, you will play a key role as a strategic technical advisor, driving the expansion and optimization of Salesforce capabilities across Medtronic's global commercial landscape. You'll work closely with both business and IT partners to establish and implement best practices for scalable and sustainable Commercial Enablement solutions, ensuring alignment with enterprise architecture standards and minimizing technical debt. The position combines technical leadership with hands-on solution development, requiring strong problem-solving abilities, organizational agility, and the capacity to coach and guide teams in a dynamic, fast-paced environment.
Check out the accomplishments of our Women in IT group

Responsibilities may include the following and other duties may be assigned:

• Serve as a thought leader on the Global Salesforce Commercial Platforms IT team, providing architectural guidance and expert technical assistance to admins and developers, and maintaining a deep understanding of Salesforce products to advise partners and internal teams
• Implement new experience solutions independently or as part of a delivery team, set them up for success and scalability, and support enhancements or expansions of current Salesforce implementations in collaboration with Commercial Business and IT partners
• Provide level of effort estimates, articulate solution benefits and risks, and conduct enablement sessions for Commercial Enablement teams; support user acceptance testing and ensure business requirements are met
• Proactively identify and escalate potential issues and risks, partnering with stakeholders for mitigation and resolution
• Coach and mentor junior technical and functional team members, and participate in establishing best practices, templates, policies, and tools to expand and mature team capabilities
• Support projects through all solution design phases, maintain the overall Solution Architecture framework, and work with partners on new Salesforce product evaluations and recommendations.

Required Knowledge and Experience:

• Bachelor's degree required, with 7+ years of experience (or 5+ years with an advanced degree), including previous Medtronic experience
• Minimum 5 years of hands-on Salesforce experience, with strong understanding of the Salesforce product suite (Health Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Community, Agentforce), and configuration skills; experience applying Apex, Visual Force, and other customization options
• Demonstrated ability to define system architecture landscapes, identify gaps, and deliver comprehensive solutions to achieve business outcomes; proven experience in enterprise-level Salesforce projects using both waterfall and agile methodologies
• Strong knowledge of data management and analytics; ability to design, optimize, and integrate business processes across disparate systems
• Thrive in fast-paced, dynamic environments with shifting priorities; able to prioritize, multi-task, and work with limited definition
• Excellent interpersonal, presentation, verbal, and written communication skills.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  
 

---