Copy of Operational Excellence Manager

1 day ago

Prague, Hlavní město Praha, Czech Republic Rohlik Full time €60,000 - €80,000 per year

Join us in shaping the future of e-grocery operations at a European scale. We're building a winning operations model with cutting-edge automation, autonomous last-mile delivery, and AI-driven systems. Work alongside top experts in Operations Research, AI, and Logistics to tackle complex challenges in same-day delivery for 20,000 products. Our R&D teams focus on simulation, optimization, and autonomous decision-making, designing the next generation of warehouse and last-mile automation. Your work will directly shape the future of logistics innovation in one of Europe's most advanced e-commerce operations.

The role of an Operational Excellence Manager is tasked to create a 3 to 6 month continuous improvement roadmap in a given domain (last-mile logistics) and navigate local teams to execute it. He is responsible for implementation of group standards and gradual improvement of a set of input metrics. The role requires leadership skills, extensive experience in the operations domain, good communication, project management basics and structured and analytical mindset.

Detail job description

  • Prepares 3 to 6 months continuous improvement roadmap - specifically in the last-mile logistics domain

  • Navigates and coaches local team from assigned domain

  • Makes sure all local teams follows defined best practice

  • Looks for quick wins, provides insights for long term projects

  • Tracks key input metrics, helps to identify root causes for short comings and follows implementation of fixes

  • Analyse data to identify constraints, gaps and opportunities

  • Visualise processes with process maps (VSM)

  • Operations roadmap:

  • Owning continuous improvement roadmap in a given domain

  • Participation on innovation operations road map creation

  • Participate on definition of business cases and design of process improvements

  • Support implementations of group projects, ownership of selected projects

  • Leads communication of local teams with group ops functions

  • Create and maintain management of change documentation and user manuals

Requirements

  • English on a level of business communication, both written/spoken

  • 5 years of experience in operations in a role with ownership of a given domain / project or program results / managing site or area with a focus on last-mile logistics

  • Leadership skills: ability to lead & coach local functions

  • Very good communication skills

  • Structured, analytical thinking

  • Advanced user level of any data tool (Excel, Tableau, Metabase, Access…)

  • Project management skills (planning/execution/control of a plan in given domain)

  • Willingness to travel 2-3 days in week, 1-2 days a week in office with group operations team

  • Preferred:

  • Experience with e-commerce, grocery, same-day delivery, JIT

  • Any Six Sigma and/or project management certification

  • Knowledge of SQL / statistical software / BI software

Offer

  • Exciting job with essential impact on customer experience and company results

  • Work in an international team of top experts

  • Leading key programs enabling Rohlik operations to grow and scale up

  • Close collaboration with innovation teams

  • Freedom to achieve given targets

  • Development plan & potential to grow within company structure

  • Competitive salary

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