Service Administrator

4 days ago

Okres Prahavýchod, Czech Republic Cummins Full time 30,000 - 60,000 per year

DESCRIPTION

We are looking for a talented Service Administrator to join our team specializing in Service for Cummins in Modletice, Praha-Vychod, Czech Republic.

Full time contract, hybrid in limited amounts.

In this role, you will make an impact in the following ways:

  • Act as the primary point of contact for customers, managing inquiries via phone or in person and ensuring excellent service delivery.
  • Lead and support a small team of technicians, coordinating daily tasks and ensuring efficient job scheduling and completion.
  • Provide basic technical support and guidance to customers, addressing product or service-related queries effectively.
  • Prepare and issue basic quotations, repair estimates, and work orders in line with company procedures.
  • Analyze customer needs, gather relevant information, and develop appropriate repair plans and schedules in collaboration with the Service Supervisor or Team Lead.
  • Monitor service performance to ensure established standards, KPIs, and productivity targets are consistently met.
  • Maintain strong customer relationships by providing timely updates on repair status, explaining service charges, and resolving warranty or service concerns.
  • Support workshop operations by managing documentation, tracking service progress, and assisting with administrative and coordination tasks as required.

RESPONSIBILITIES

To be successful in this role you will need the following:

  • Technical education with solid understanding of engines, electronics, and electrical engineering principles.
  • Native or fluent Czech speaker with good command of English for effective professional communication.
  • Solid financial acumen with the ability to interpret and apply key financial indicators in business decision-making.
  • Excellent communication and customer focus skills, with proven ability to build strong relationships and deliver customer-centric solutions.

QUALIFICATIONS

Education/ Experience:

  • Experience with leading team of techs.
  • Powergen experience.
  • Technical trade school/ vocational diploma or certification or equivalent experience required.
  • Requires significant and/or in-depth knowledge obtained through specialized training.

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Office

ReqID

Relocation Package No

  • Administration Expert

    4 days ago

    Praha 515, Czech Republic McDonald's ČR spol. s r.o. Full time

    Job Description Administration Expert plays a key role in expanding support for core administrative processes across various departments and projects within the office. This role involves driving process optimization and improving the overall employee experience by alleviating administrative workloads. Additionally, there is the possibility to actively...

  • Project Management Expert for Global Finance Administration

    4 days ago

    Praha, Czech Republic SAP Full time 120,000 - 180,000 per year

    We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

  • Team Lead, Regional GL Accounting

    1 week ago

    Okres Praha-západ, Central Bohemia, Czech Republic Envista Dentistry Full time 1,200,000 - 2,400,000 per year

    Job Description:The Team Lead, Regional GL Accounting will supervise a team that is responsible for US GAAP FA & IC accounting and processes in scope and is in charge of FA & IC activities. The Team Lead, Regional GL Accounting will be responsible for the accuracy and timeliness of financial records in compliance with internal controls, policies and...

  • Project Specialist, GBS Transformation Services

    4 days ago

    Praha, Czech Republic MSD Full time 30,000 - 60,000 per year

    Job DescriptionWe are a company that drives change and delivers effective solutions across its organization. In this dynamic environment there is a clear need for strong project management capabilities to successfully organize and drive the most modern developments in our internal Project Management Office (PMO). We are currently searching for a Junior...

  • Training & Quality Specialist

    2 days ago

    Praha, Czech Republic 848f0621-89f3-46c6-ad19-17ab839a375c Full time 40,000 - 80,000 per year

    About TeamYou will join the IPF Digital Czech Republic local team with responsibility for assessing the quality of the Czech Customer Care team, ensuring consistently high service standards and a positive customer experience.You will make sure team members have the right product and process knowledge, resulting in accurate, efficient, and customer-focused...

  • P&O Operations Payroll Expert

    1 week ago

    Praha -Vinohrady, Praha, Hlavní město, , Czech Republic Next-Link Full time 45,000 - 75,000 per year

    Project description/scope • Payroll processes, such as pre - and post PY -run activities • Payroll monthly controls • Taxation and finance related activities (reconciliation, accruals, etc). • Support legally required processes in close collaboration with payroll vendor • Initiate monthly salary payments in accurate and timely manner • Extract...

  • Staff Site Reliability Engineer

    2 days ago

    Praha 8, Hlavní město Praha, Czech Republic ShipMonk Full time 120,000 - 240,000 per year

    We are ShipMonk and we provide logistics services in the field of order fulfillment. We are operating from our main business in the USA, but Prague is the center of the development of our modern platform.Apply for jobWe are seeking an influential Staff SRE to help architect and drive the strategic evolution of our core cloud and deployment infrastructure,...

  • Finance Associate Royalty

    4 days ago

    Praha, Czech Republic SAP Full time 400,000 - 600,000 per year

    We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

  • Senior Finance Specialist Royalty

    4 days ago

    Praha, Czech Republic SAP Full time 60,000 - 120,000 per year

    We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

  • Specialist Ocean Freight Import

    1 week ago

    Praha 1, Hlavní město Praha, Czech Republic AIT Worldwide Logistics Full time 30,000 - 60,000 per year

    IntroductionMove the world with us AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us Become part of the international supply chain and move the world with us  Does that sound interesting? Then make AIT Worldwide Logistics the next stop on...