R28509 Transformation Manager

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Groupon is embarking on a transformative journey, offering a challenging yet rewarding environment with unparalleled opportunities for personal and professional growth. Our mission is to reignite the company's growth and enhance the value we deliver to local vendors through compelling experiences and services for their customers.

Role Overview

As a Transformation Manager, you will lead significant changes across marketing, product development, and engineering. Your role involves managing projects, implementing organizational changes, and optimizing processes. Collaborate closely with senior management to ensure strategic alignment and rapid progress.

What is our mindset?

• We compare ourselves to a sports team, striving to assemble the best team with the available resources.

• While maintaining values like fairness, mutual support, and respect, we also focus on performance, aiming to build a top-notch organization capable of delivering excellent results quickly.

• Our culture is built on courage, ambition, and is strongly meritocratic, allowing the most capable individuals to grow rapidly.

• Deconstruct the system into the smallest building blocks.

• Clearly articulate key issues and communicate next action steps.

• Deliver results under pressure, focusing on weeks rather than years during the transformation period.

• Learn more about us on the landing page.

Key Responsibilities

• Assist in crafting and executing organizational strategies, change initiatives, and processes.

• Ensure seamless alignment between executive leadership and departmental activities.

• Streamline operations to enhance efficiency and effectiveness.

• Identify and resolve operational issues in collaboration with department heads.

• Develop and implement processes to monitor and evaluate performance.

• Promote effective collaboration and coordination among different departments.

• Develop comprehensive project plans, set milestones, and oversee the successful execution of transformation projects, with a strong emphasis on IT-related initiatives.

• Lead cross-functional projects, ensuring timely and budget-compliant completion.

• Coordinate project activities, manage resources, and monitor timelines.

• Provide regular progress updates to executive leadership.

Qualifications

• At least 3 years of experience in consulting or a competitive, fast paced, performance driven environment requiring you to quickly grasp new concepts (SaaS, ecommerce, own business, private equity, consulting, ...)

• Excellent spoken and written English communication skills.

• Proficiency in project management methodologies and tools is a must (Jira, Asana, Excel, CRM, ...)

• Strong analytical skills for data-driven decision-making and problem solving

• Proven experience in managing transformation projects, organizational restructuring, and process improvements is highly desirable.

Skills & Competencies

• A hands-on management style with a track record of leading teams and projects.

• Ability to manage high-pressure situations and crises effectively.

• Strong technical or finance background and familiarity with IT projects.

• Capability to drive innovation and foster a performance-driven culture.

• Capacity to manage and thrive under pressure, maintaining focus on objectives.

• Confidence to make decisions and take charge in directing teams and initiatives.

• Clear and rather authoritative in setting expectations and driving execution.
  

Are you ready to take your career to the next level? If you thrive in a fast-paced environment and are eager to make an impact, we want to hear from you Apply now and be part of a company that values innovation and growth.

Groupon is an AI-First Company
We're committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we're always keen to hear how technology improves the way you work. If you're passionate about AI or curious to explore how it can elevate your role—you'll be right at home here.

Groupon's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers