Accounts Receivable Coordinator for Collections

2 months ago


Brno, South Moravian, Czech Republic Ingersoll Rand (Gardner Denver brand) Full time

Desired Education: Secondary education

Language Skills: English

WHAT WILL BE YOUR RESPONSIBILITIES:
  • Responsible for using available collection software tools (Getpaid) to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO).
  • Manage domestic and/or international accounts receivable accounts by analyzing, identifying, and reporting problem accounts.
  • Monitor past due customer accounts, contact customers, and resolve issues that may delay timely payment.
  • Initiate contact with customers who have delayed payments and finding out reasons for delays is also part of their role
  • Identify issues for escalation and request credit holds.
  • Responsible for developing and maintaining business relationships with customers and sales office personnel.
  • Responsible for customer account reconciliation and identifying and tagging disputed items within assigned portfolios.
  • Tracking and ensuring timely clearing of these disputed items is required.
  • Conduct monthly meetings with Field Sales leadership to drive dispute resolution if required.
  • Ensures timely and accurate responses to customer inquiries, documentation issues, billing errors, payment application errors, disputes, program changes, and new sale requests/opportunities.
WHAT IS IMPORTANT FOR US:
  • Excellent written and oral communication skills in the English Language are required.
  • Strong math aptitude with attention to detail and accuracy.
  • Must possess strong organizational skills with the ability to multi-task and plan work/tasks daily, weekly, and monthly.
  • Customer Service Skills: Effective communication with customers, especially when handling overdue accounts, is vital. Diplomacy and empathy contribute to successful collections
  • Financial Literacy and Accounting Principles: Understand general accounting procedures, billing processes, and financial reporting to accurately track invoices, record payments, and manage the accounts receivable
  • Time flexibility (supporting US time zone)
WHAT WE OFFER:
  • Motivating salary and annual bonuses
  • Equity grant (company shares)
  • ACCA courses
  • Meal vouchers
  • Flexipass vouchers 700 CZK or Multisport Card for free
  • 5 weeks of holiday, sick days, Volunteering day
  • Celebrate your birthday (day off)
  • Flexible working hours
  • Contribution to language/professional courses 6000 CZK
  • Contribution to pension and life insurance
  • Mobile service employee program
  • Pleasant and modern working environment close to the city center
  • Refreshments at the workplace for free
For further information, and to apply, please visit our website via the "Apply" button below.

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