Technical Support Engineer

4 weeks ago


Brno, South Moravian, Czech Republic Oracle Full time

We are seeking a SuiteCloud Technical Support Specialist to join our team. The ideal candidate will have experience with programming, specifically with JavaScript, XML, and REST-based integrations. They will be responsible for assisting customers with product-related inquiries, troubleshooting concerns, and providing solutions.

About the Role:

  • Assist customers with product-related inquiries and troubleshoot concerns
  • Provide solutions to non-standard and non-routine issues
  • Determine priorities and ensure proper escalation when necessary
  • Maintain accurate information flow between internal teams and customers

About Us:

Oracle is a world leader in cloud solutions, and we are committed to expanding our inclusive workforce. We operate with integrity and offer a highly competitive suite of employee benefits. We encourage employees to give back to their communities through our volunteer programs.

Qualifications and Skills:

  • Advanced English communication skills
  • Programming experience, specifically with JavaScript, XML, and REST-based integrations
  • Proficiency in web services, XML, HTML, CSS, and networking
  • Ability to learn and adapt quickly in a dynamic environment

We Offer:

  • Extensive training and support for new hires
  • Opportunity to support a great product and be part of a growing team
  • Competitive salary
  • Friendly and open atmosphere, easy to approach management


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