Technical Support Specialist
5 days ago
Job Summary
As a Technical Support Specialist at AT&T, you will be the primary point of contact for customers seeking assistance with our products and services. Your role will involve resolving technical issues, providing product information, and ensuring a positive customer experience.
About the Role
- Provide technical support to customers via phone, email, or chat
- Resolve customer complaints and issues in a professional and timely manner
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with product knowledge and technical developments
Requirements
- Fluent English language skills
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Previous experience in a technical or customer-facing role
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
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