Technical Support Specialist

5 days ago


Brno, South Moravian, Czech Republic AT & T Full time

Job Summary

As a Technical Support Specialist at AT&T, you will be the primary point of contact for customers seeking assistance with our products and services. Your role will involve resolving technical issues, providing product information, and ensuring a positive customer experience.

About the Role

  • Provide technical support to customers via phone, email, or chat
  • Resolve customer complaints and issues in a professional and timely manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with product knowledge and technical developments

Requirements

  • Fluent English language skills
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Previous experience in a technical or customer-facing role

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment


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