Sr Associate Network Technology Support

4 weeks ago


Brno, South Moravian, Czech Republic AT&T Full time
Job Summary: We are seeking a VOIP Associate Network Technology Support to manage network infrastructure, design and implement network solutions, and provide technical support to internal and external customers.

Key Responsibilities:

Manage physical circuits and appliance hardware for Voicemail wireline and VOIP infrastructure

Design and create network infrastructure in accordance with approved guidelines

Author process documentation, methods, procedures, and guidelines for network planning, capacity management, and network builds

Coordinate with customers to ensure service commitments are met

Use engineering tools, software applications, and databases to create engineering documents

Manage installation, problem resolution, and multi-vendor product integration

Provide initial implementation support and resolve system failures or degradations

Develop new concepts, methods, and techniques

Requirements:

Proven knowledge and experience in telecommunications, including TDM and VOIP networks

Familiarity with network elements such as DS0, DS1, DS3, OCx, O-E-W, PRI/ISDN, and network hardware

Knowledge of Linux/Unix commands and scripting languages such as BASH and Python

CCNA certification and switching and routing knowledge preferred

Company Benefits:

Annual bonus and annual increase

Meal benefit and group risk life insurance

Premium medical services, wellness, and leisure time contribution

MultiSport card and sickness compensation plan

Pension plan contribution and vacation days

Family-friendly benefits and volunteering day

Employee assistance program and international employee referral program

Various discounts and free parking

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