Sr Associate Network Technology Support
4 weeks ago
Key Responsibilities:
Manage physical circuits and appliance hardware for Voicemail wireline and VOIP infrastructure
Design and create network infrastructure in accordance with approved guidelines
Author process documentation, methods, procedures, and guidelines for network planning, capacity management, and network builds
Coordinate with customers to ensure service commitments are met
Use engineering tools, software applications, and databases to create engineering documents
Manage installation, problem resolution, and multi-vendor product integration
Provide initial implementation support and resolve system failures or degradations
Develop new concepts, methods, and techniques
Requirements:
Proven knowledge and experience in telecommunications, including TDM and VOIP networks
Familiarity with network elements such as DS0, DS1, DS3, OCx, O-E-W, PRI/ISDN, and network hardware
Knowledge of Linux/Unix commands and scripting languages such as BASH and Python
CCNA certification and switching and routing knowledge preferred
Company Benefits:
Annual bonus and annual increase
Meal benefit and group risk life insurance
Premium medical services, wellness, and leisure time contribution
MultiSport card and sickness compensation plan
Pension plan contribution and vacation days
Family-friendly benefits and volunteering day
Employee assistance program and international employee referral program
Various discounts and free parking
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