HR Service Associate

2 months ago

Prague, Czech Republic SAP Full time

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

This is a fantastic opportunity to join a fast-moving, global team and grow within it. In this role you will develop specialist HR knowledge and broad operational experience working collaboratively across corporate functions to deliver on the goals that enable SAP to help the world run better.

About the Team:

The external workforce is reshaping the future - In the past, the majority of a company's labour force consisted of full-time employees who stayed with the same organization for years. Global organizations increasingly rely on many sources of talent beyond their traditional, full-time employees – this is known as the external workforce. External workers are a vital part of SAP's business.

The External Workforce Center (EWFC) partners with the business to engage a compliant external workforce that delivers on the business needs, working with stakeholders across more than 70 countries and in all areas of the SAP business. The focus in all we do is to make the complex easy.

In addition to this EWFC is driving the transformation journey for External Workforce at SAP – with a focus on the future of work, total workforce management and total spend management.

About the Role:

  • In this role you will manage the end-to-end process of external workers within SAP. Serving as a first point of contact for all external workforce topics, responding to queries relating to external workers through phone calls, online tickets and emails from managers, third party vendors and SAP colleagues.
  • Working with managers and colleagues to understand the business challenges and objectives, how this relates to the external workforce so that you can provide guidance on the correct engagement practices that can support the business while also ensuring compliance with policies.
  • Investigating individual compliance cases bringing relevant data together and evaluating information to deliver recommendations.
  • You will have the opportunity to be involved transformation projects connected to external workforce topics and support the change management essential for the success of these global transformation initiatives.
  • This role involves the handling of confidential data and using HR systems and tools.

Previous HR experience is not required, you just need to be:

  • Fluent in written and spoken English language
  • A strong communicator; both written and verbal
  • Curious in your mindset and enjoy problem solving
  • Able to multi-task, Manage own workload and set priorities
  • Comfortable in a fast-paced environment
  • Interested in learning new technology
  • Adaptable and able to embrace change
  • Experience working within a customer-oriented environment is preferred

What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)

This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP's vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents' and kids' room.

BENEFITS

Yearly bonuses, sick days paid and sick leaves fully refdunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.

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