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HR Service Associate with French or German
2 months ago
Job Title: HR Support Specialist
About SAP
SAP is a global leader in enterprise software and related services, helping more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Our company culture is focused on collaboration, innovation, and a shared passion to help the world run better.
About the Role
We are seeking a highly motivated and customer-focused HR Support Specialist to join our dynamic team. As a key member of our HRdirect team, you will be the first point of contact for HR queries from all SAP employees worldwide.
Key Responsibilities:
- Handle HR questions via a ticketing system, email, chat, and phone, by researching answers in our Knowledge Database.
- Ensure the Database is up to date by collaborating with other HR teams.
- Participate in various cross-functional HR projects, including process and technical innovations such as robotics, automation, machine learning, and chatbots.
What We're Looking For
We're looking for a team player who is:
- Proficient in English and either German or French.
- Passionate about helping others.
- Enjoy solving problems by researching information.
- Responsive, proactive, and committed to delivering results.
- Curious, thirsty to learn, and open to new ideas.
- Able to simplify complex issues and think outside the box.
- Excited about learning new technology and staying up-to-date with industry trends.
Our Culture
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We believe in unleashing all talent and creating a better and more equitable world.
Equal Opportunities Employer
SAP is an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
