IT Product/Business Analyst

3 days ago


Prague, Hlavní město Praha, Czech Republic MSD Full time

Job Summary: Excellence Explorer Squad member sought to enhance SAP and IT Eco System usage and drive adoption in commercial sites and manufacturing plants.

Join our team and be part of the Excellence Explorer Squad. The primary objective is to accelerate adoption and improve platform usage by observing system usage, assisting with issues, and identifying pain points. The team will work closely with market stakeholders to understand their pain points and strategize ways to improve customer satisfaction.

You will be responsible for partnering with Business partners in our Animal Health in the Order to Cash (OTC) supporting the Global Business Process in our ERP system. You will report to Value Team Lead Executive Director - Animal Health IT Global Business Solutions and cooperate with Global OTC teams and local Process Owners and Subject Matter Experts (SME's) on the business side as well as Enterprise Process Management (EPM) colleagues and support team members.

Key Responsibilities:

  • Support safeguarding the Global Template
  • Reviews and supports approval of changes before they are executed
  • Build strong relationship with Local Business Process Owners (LBPO's) and Key Users / SME's
  • Delivers input to the GBPO and Team Manager for Projects and CRF's
  • Manages medium complex projects
  • Participate in workshops, support testing, training and go-live
  • Support second line support team
  • Connect with EPM colleagues on to understand end-to-end processes and aim for improvements or impact of existing change requests

Ideal Candidate:

  • Broad general IT knowledge and experience
  • In depth knowledge of SAP Order to Cash
  • Minimum Three - Five years or more hands on experience with SAP customizing in OTC (SD) Module
  • Demonstrated track record as an ERP Specialist in the pharmaceutical industry
  • Have knowledge and experience in computer system validation
  • Knowledge of methods and techniques for the adjustments and implementation standard software

Requirements:

  • Higher educational or academic level
  • SAP R/3 relevant module at customizing level

Skills:

  • Strongly developed analytical skills
  • Excellent communication skills
  • Shows drive to deliver quality work
  • Customer-oriented way of working
  • Can maintain contacts with people from a wide variety of backgrounds
  • Mature business partner
  • Fluency in English (speaking and writing)
  • Creative problem solver

What We Offer:

  • Exciting work in a great team, global projects, international environment
  • Opportunity to learn and grow professionally within the company globally
  • Hybrid working model, flexible role pattern
  • Pension and health insurance contributions
  • Internal reward system plus referral programme
  • 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
  • Cafeteria for tax free benefits according to your choice
  • Up-to-date laptop and iPhone
  • Parking in the garage, showers, refreshments, massage chairs, library, music corner
  • Competitive salary, incentive pay, and many more

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