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Corporate Credit Card Support Specialist

2 months ago

Prague, Czech Republic SAP Full time

Job Title: Global Credit Card Program Support Specialist

About the Company: SAP is a leading provider of enterprise software solutions, helping over 400,000 customers worldwide work together more efficiently and use business insight more effectively.

About the Role: We are seeking a highly organized and detail-oriented individual to join our Global Credit Card Program Support team as a Global Credit Card Program Support Specialist. This role will provide end-to-end support to SAP employees, coordinate policy enhancements, and proactively communicate policy and process changes.

Key Responsibilities:

  • Handle corporate credit card inquiries from SAP employees
  • Proactively interact with employees and other departments to solve possible issues related to corporate credit cards
  • Act as a single point of contact for corporate card topics for internal customers – SAP employees
  • Drive change and improve the process
  • Support the implementation of corporate credit card programs
  • Past due reporting and compliance monitoring on a regular basis
  • Educate SAP travelers on corporate credit card policies and procedures
  • Manage corporate credit card applications and cancellations
  • Keep standard operating procedures up to date
  • Fulfill the role of program administrator for SAP corporate credit card programs

Requirements:

  • Advanced English language skills; Spanish and Mandarin language skills are an advantage
  • Customer orientation, excellent customer care skills with a proactive approach
  • Excellent communication skills, both written and verbal
  • Strong attention to detail, highly organized, and strong analytical skills
  • Willingness to learn and improve
  • Results-driven, ability to work independently with self-motivation and discipline
  • Ability to handle stressful situations and determine right priorities

Preferred Qualifications:

  • Understanding of a shared service center concept
  • Knowledge of MS Office
  • Knowledge of SAP FI module is an advantage
  • Knowledge and experience in the Travel and Expense process is an advantage
  • Finance/Business Administration/Accounting degree is preferred

What We Offer:

  • Professional onboarding and exciting career progression
  • A diverse work environment providing growth opportunities, learning & development possibilities, and an international business network
  • Interesting non-work related activities (volunteering, charity, sport events, etc.)
  • Yearly bonuses, sick days paid, and sick leaves fully refunded
  • Flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

Join Our Team: At SAP, we believe in unleashing all talent and creating a better and more equitable world. We are proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.