IT Helpdesk Specialist @ AVENGA
4 days ago
- Wykształcenie średnie lub wyższe, preferowane kierunki: informatyka, telekomunikacja
lub pokrewne. - Doświadczenie na podobnym stanowisku będzie dodatkowym atutem.
- Znajomość systemów operacyjnych Windows oraz pakietu Microsoft Office.
- Umiejętność diagnozowania i rozwiązywania problemów technicznych.
- Komunikatywność, umiejętność pracy w zespole oraz wysoka kultura osobista.
- Znajomość języka angielskiego
- Umiejętność zarządzania sprzętem IT oraz doświadczenie w logistyce będzie
dodatkowym atutem.
Dla naszego kluczowego klienta z branży finansowej poszukujemy osoby na stanowisko IT Helpdesk Specialist.
,[Diagnozowanie i rozwiązywanie problemów technicznych zgłaszanych przez użytkowników., Instalacja, konfiguracja i aktualizacja oprogramowania oraz sprzętu komputerowego., Wsparcie zdalne i bezpośrednie dla pracowników firmy., Prowadzenie dokumentacji technicznej oraz raportowanie incydentów., Współpraca z innymi działami w celu zapewnienia ciągłości działania systemów IT., Zarządzanie logistyką sprzętu IT, w tym jego dystrybucją, konserwacją i inwentaryzacją., Monitorowanie stanu technicznego sprzętu oraz planowanie jego wymiany lub naprawy., Obsługa contact center, w tym przyjmowanie zgłoszeń, udzielanie informacji oraz rozwiązywanie problemów klientów.] Requirements:-
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