SQL Support Specialist with Excellent Analytical Skills

1 day ago


Kraków Katowice Rzeszów Łódź Warszawa, Czech Republic GGS IT Consulting Full time
Job Description:

We are seeking an exceptionally motivated and self-driven SQL Support Specialist to join our international IT Support Team for global projects.

About Us:

GGS IT Consulting is a multinational group of passionate professionals who enjoy daily challenges. We support our global clients within the scope of HR software implementation and business intelligence, providing exceptional solutions that meet their needs.

Key Responsibilities:
  • Resolving technical queries and communicating solutions to clients on a daily basis
  • Working with queues and case tracking systems to effectively triage and resolve complex client application issues
  • Collecting necessary information and data from clients to solve queries or pass to the development team
  • Prioritization and handling of service requests within predetermined SLAs
  • Taking part in meetings/calls with business clients
Requirements:
  • Excellent analytical skills and experience with SQL
  • Microsoft expertise, including Jira and SQL Server
  • Strong communication skills and ability to work effectively under pressure
  • English language proficiency at B2 level or higher
Salary and Benefits:

Our estimated salary range for this position is $60,000 - $80,000 per year, depending on location and experience. Additional benefits include:

  • Sport subscription
  • Private healthcare
  • Flat structure and small teams
  • International projects and opportunities for growth
  • Subsidized English classes
  • Free coffee and snacks
  • Modern office with bike parking and shower facilities
What We Offer:

At GGS IT Consulting, we value our employees' skills and contributions. We offer a dynamic work environment, regular training sessions, and a chance to participate in international projects. If you're a motivated and self-driven professional looking for new challenges, we encourage you to apply.



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