Helpdesk Specialist @ Britenet

4 weeks ago

Warszawa, Czech Republic Britenet Full time
  • Minimum 1 year of experience in a similar position
  • Technical IT education or during IT studies
  • Knowledge of English at the level of min. B2
  • Very good knowledge of Windows systems and Office 365
  • Basic knowledge of TCP/IP issues
  • Proficiency with computer hardware and software and knowledge of user access management processes
  • Basic knowledge of software: Jira, Redmine, GitLab, MS Teams
,[Coordinating the onboarding of new employees from the technical side - creating accounts, issuing equipment, configuration support, Handling offboarding of employees - revoking privileges, verifying the return of equipment, Handling requests in ticketing systems, including those for workstations, printers and mobile devices, Providing local and remote IT support to employees for daily operations, Management of IT documentation and infrastructure, Working closely with other Internal IT units and the Backoffice, Occasional delegations to other company branches for on-site technical support.] Requirements: Office 365, Windows, macOS, iOS Additionally: Sport subscription, Private healthcare, Free coffee, Canteen, Modern office, No dress code.

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