Customer Service Representative
1 week ago
- Minimum vocational education, bachelor in Administration/Economics/Business preferred
- 2 years’ experience in customer service, sales support, call centre role, etc.
- Experience in customer service areas (e.g. after sales, large and small customers, direct sales, retail sales, online, ecommerce, with ability to support in planning and training activities.
- Ability to work independently, in accordance with procedures and share knowledge across the department
- Strong communication skills and relationship management approach
- Very good English is a must
Our client is part of a large, leading international multi-channel distributor of business supplies, furniture and equipment, the number one office supplies omnichannel reseller with a dedicated B2B sales organization. With a long market history, it distinguishes itself by the high quality of its’ products, excellent service, as well as the proximity to, and close relationship with its’ customers.
For market entry into the Polish market we are looking for an experienced and dynamic professional for the position of:
Customer Service Representative (Sales Division) – Workplace Solutions
Place of work – Warsaw
Overall Profile
- Efficiently process all customer presales / aftersales queries and orders and effectively manage the customer relationship, consistently providing excellent customer service and assisting in achieving the departmental goals.
- Build up on order and customer value on inbound and outbound contacts
- Detect any opportunity to grow the business and effectively communicate information to marketing or sales experts
Offer:
- Challenging and exciting career opportunity with a highly respected international company holding a leading market position.
- Attractive employment conditions, benefits and incentives
- Ambitious and challenging tasks with a stable international player
- Opportunity for professional development
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