Level 2 Support Specialist
2 months ago
Te vagy az ideális jelölt, ha:
- Rendelkezel informatika területen szerzett felsőfokú végzettséggel.
- Van legalább 5 év IT Support tapasztalatod (2-3 Level).
- Jártas vagy számítógépes alkalmazások használatában, illetve egyéb ticket kezelő platformokkal és CMR szoftverekkel.
- Alapos ismeretekkel rendelkezel az IT-rendszerek hibadiognasztikájában és elhárításában.
- Aktív, kommunikáció képes angol és német nyelvismerettel rendelkezel.
- Kiemelkedő interperszonális és kommunikációs készségeid vannak.
- Strukturált gondolkodásmód, figyelmesség és pozitív hozzáállás jellemez.
A pályázásod során előnyt jelenthet, amennyiben:
- Rendelkezel ITIL tanúsítvánnyal.
- Érdekel a vasúti világ.
A Siemens Mobility Kft. K+F központjában, a XI. kerületi Infoparkban olyan projekteken dolgozunk, melyek biztosítják a zavartalan, fenntartható, megbízható és biztonságos közlekedést.
A projektről: A Smart Asset Suite digitalizációs programunkhoz mozdonyok és személyszállító kocsik területén keresünk egy 2nd level support specialistát, aki erősíti csapatunkat. Ebben a szerepben felelős leszel a komplex technikai problémák megoldásáért és a 1st Level support munkatársaink támogatásáért. Szorosan együtt fogsz működni különböző termékfelelősökkel és termékfejlesztési osztályokkal annak érdekében, hogy minden 1st Level support kérés hatékonyan és professzionálisan legyen kezelve.
Mi az, amit mi biztosítunk?
- Családbarát munkahelyet, kötetlen munkaidővel, rugalmas hozzáállással.
- Stresszmentes környezetet, ahol nagy hangsúlyt kap a work-life balance.
- Fejlődési lehetőségeket, egyéni tréning kerettel, kidolgozott karrierúttal.
- Fontos számunkra az egészséged, többek közt élet- és egészségbiztosítással óvunk.
- Ergonomikus munkakörnyezetet biztosítunk számodra, ezzel is kényelmessé téve az irodai munkavégzést.
- A felsoroltak mellett egy több mint 20 elemből álló béren kívüli juttatási csomaggal várunk.
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