Technical Support Specialist

1 month ago


Budapest, Budapest, Czech Republic Interactive Brokers Full time

As a motivated and technology-oriented candidate, you will join our New Accounts Team in Budapest, Hungary. The role of the Application Support Group Agent is to assist potential and existing clients with the application process, answer general questions about Interactive Brokers' services, and demonstrate a positive attitude when speaking to callers.

About Interactive Brokers

We are a technology-driven company that consistently pushes boundaries to offer our clients the best trading platform with the most sophisticated features at the lowest cost. Our brokerage platform is recognized as a leader in the financial services industry.

The Role

This position involves assisting institutional and retail client applications daily. You will review documentation related to new account openings per European regulations, correspond with clients, sales representatives, and client service representatives. Additionally, you will collaborate with other cross-functional teams to assist with account approval and maintenance, ensuring regulatory aspects of AML and KYC are completed before account opening.

Required Skills and Qualifications
  • Self-confident and independent individual with excellent multitasking skills
  • Basic PC knowledge and internet navigation
Benefits
  • Discretionary annual bonus (cash and stock)
  • Private healthcare insurance
  • Free recreational pass (AYCM XL package)
  • Daily food allowance in the office
  • Monthly BKK pass
  • Hybrid way of working (2 days home office/week)
  • Modern office in the heart of Budapest with free amenities
Salary and Benefits

The estimated salary for this position is around 600,000 HUF (~ 1,800 USD) per year, depending on experience. This amount does not include additional benefits such as private healthcare insurance, free recreational passes, and daily food allowances.

About Working at Interactive Brokers

We pride ourselves on being primarily a technology company, challenging the status quo, and offering a great atmosphere with friendly colleagues and frequent company outings. If you are looking for a dynamic work environment, we encourage you to apply for this exciting opportunity.



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