IT Service Owner

2 months ago

Kraków, Czech Republic HSBC Technology Poland Full time

What you need to have to succeed in this role

  • Experience working in either IT Helpdesk at a senior level or IT Service Infrastructure / Software support or IT Project Management (2+ years).
  • Good knowledge of ITIL methodologies or can demonstrate use of such – mostly in the area of SLM, Service Continuity, Information Security Management, Change, Incident & Problem management.
  • Ability to build and maintain strong relationship with stakeholder and colleagues from other teams.
  • Strong communication skills in English (written & spoken).
  • Ability to collaborate effectively with colleagues contributing positively to group project and foster a cooperative and supportive work environment.
  • Exposure to HSBC Service Management and Governance processes and tools used in risk & control management (Helios, Comet, Scott, DSS, EIM, UCMDB, CSAT reports, BCC, Control-Right Dashboard, etc.) .
  • Exposure to Infrastructure Patching, Evergreening, Service Resilience, DR / Role swap, Cyber Security Issues and related controls.
  • Drive and execute compliance for the applicable risk controls. Provide appropriate management reporting.

Your career opportunity

The Collateral Platform is critical for the bank from the regulatory standpoint. It allows the Collateral Operations Team to perform the daily margining functions and managing risk across thousands of HSBC clients globally and to provide data & analytics to optimise its usage. 

Our teams are currently operating in microservices environment based on Java and Spring Cloud on both on-premise and GCP environments.

The microservices interact with central platform running a distributed cache using Oracle Coherence with an underlying Oracle and PostgreSQL databases. The user interface is being built with Angular and the platform integrates with other systems in & outside the Bank using a combination of MQ, File, Web Service and REST interfaces.

Markets & Securities Services IT (MSS IT)

MSS Technology Poland team support investment banking division. We build high-throughput systems, from low latency trading applications to large Microservices platforms; as well as perform architecture and cloud migrations.

End users: Institutional Clients, Traders, Sales Teams, Relationship Managers, Middle Office

If your CV meets our criteria, you should expect the following steps in the recruitment process:

  • Online behavioural test
  • Telephone screen
  • Job interview with the hiring manager
,[Update all inventory tools to maintain service and application information., Be accountable for managing control of the service(s) assigned including NFRs, Risks and cloud controls., Adhere to governance processes and ensuring projects compliance with company requirements., Support planning of service requirements (e.g. Evergreening, capacity upgrades, DR test etc.)., Support and manage ITSO book of work., Be a key contact and escalation point for requests for service information, service review and remediation of external and internal audits. , Collaborate with key stakeholders within your Function such as other Services Owners, POD Team Members; Risk & Control Officers, Evergreening Leads, Infrastructure Leads, SSP Leads and CCO Tech colleagues, and within HSBC Group.] Requirements: ITIL, Communication skills Additionally: Training budget, Private healthcare, Flat structure, International projects, Multisport card, Monthly remote work subsidy, Psychological support, Conferences, PPK option, Annual performance based bonus, Integration budget, International environment, Small teams, Employee referral bonus, Mentoring, Workstation reimbursement, Company share purchase plan, Childcare support programme, Bike parking, Playroom, Shower, Canteen, Free coffee, Free beverages, Free parking, In-house trainings, In-house hack days, No dress code, Modern office, Knowledge sharing, Garden, Massage chairs, Kitchen.

  • IT Service Manager

    1 month ago

    Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    About the RoleHSBC Technology Poland is seeking a skilled IT Service Owner to join our team. This role is a key part of our organisation, and we're looking for someone who can make a real difference.What You'll DoYou will be responsible for managing control of the service(s) assigned, including NFRs, Risks, and cloud controls.Collaborate with key...

  • Enterprise Service Manager

    3 weeks ago

    Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    **Job Summary:** We are seeking an experienced IT Service Owner to join our MSS Technology Poland team in HSBC Technology Poland. This role involves managing the Collateral Platform, a critical system for the bank from a regulatory standpoint. The platform enables daily margining functions and risk management across thousands of HSBC clients globally.The...

  • Integration Service Engineer/Consultant @ ALDI Tech Hub

    1 month ago

    Kraków, Czech Republic ALDI Tech Hub Full time

    Requirements Several years of experience in the relevant field Master's degree or relevant work experience English skills at least on B2 level, other EU languages such as German would be an advantage ITIL certification welcome Experience with SAP and non-SAP integration solutions and technologies as BTP Experience of at least one of the following...

  • Europe Data and Analytics Strategy Lead

    3 weeks ago

    Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    About the RoleWe are seeking an experienced professional to lead our data usage initiatives in Europe, focusing on protecting our data assets while unlocking value for our customers.ResponsibilitiesAct as a senior trusted advisor on data usage control operating instructions and design for Europe, ensuring robust policies and enhanced governance.Lead an...

  • Senior Java Engineering Team Lead

    1 month ago

    Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    About the RoleWe are seeking a highly skilled Senior Java Engineering Team Lead to join our team in Krakow, Poland. As a Java Lead Engineer, you will be responsible for managing and coaching an internal agile Java development team throughout the entire software development life cycle.The ideal candidate will have experience in leading and motivating small to...

  • Senior Mobile Devices Specialist for Enterprise Environments

    2 days ago

    Kraków, Lesser Poland, Czech Republic ALDI Tech Hub Full time

    About ALDI Tech HubWe are part of the ALDI Nord Group of Companies – one of the leading international retail enterprises with a tradition stretching back over 100 years. Our mission is to provide people everywhere and at all times with what they need for their daily lives: high-quality products at the lowest possible price – simply and swiftly.We are...

  • Reverse Proxy and Web Application Product Owner @ ALDI Tech Hub

    2 months ago

    Kraków, Czech Republic ALDI Tech Hub Full time

    Familiarity with cloud security principles and experience securing applications in cloud environments (AWS, Azure, GCP) Solid understanding of network security and web protocols such as HTTP, HTTPS, SSL/TLS and other Knowledge of security frameworks and standards, such as CIS, NIST, OWASP Experience in DevSecOps practices and tools, such as CI/CD pipeline...

  • Highly Motivated DevOps Engineer

    2 weeks ago

    Remote, Kraków, Czech Republic Kingfisher plc. Full time

    DevSecOps Engineering TeamWe are currently seeking a highly motivated and experienced Senior DevOps Engineer to join our DevSecOps Engineering Team. As part of our exciting greenfield tech hub, you will work closely with our team to deliver continuous quality software using DevOps practices and principles.Role Overview:You will be responsible for the...

  • Chief Software Engineering Manager

    6 days ago

    Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    OverviewHSBC Technology Poland is a leading technology company that supports the investment banking division. We build high-throughput systems, from low latency trading applications to large Microservices platforms, as well as perform architecture and cloud migrations.We are looking for a skilled Chief Software Engineering Manager or Senior Java Lead...

  • Salesforce Developer for Innovative Solutions

    9 hours ago

    Kraków, Lesser Poland, Czech Republic Motorola Solutions Systems Polska Full time

    About the RoleWe are seeking a highly skilled Salesforce Developer to join our team. In this role, you will be responsible for designing and developing solutions within the Salesforce platform to support critical business functions and meet project objectives, business requirements, and company goals.Key ResponsibilitiesParticipate in design phases for...

  • Highly Skilled .NET Developer Wanted for Backend Team

    3 days ago

    Remote, Kraków, Czech Republic N-iX Full time

    Job DescriptionWe are looking for a Senior .NET Engineer to join our team that works on a customer's product - the platform offering industry-neutral investor onboarding clearinghouse for the private markets. The platform provides solutions for KYC, taxation, managed services, fund subscriptions, MLRO support, and more.Key ResponsibilitiesDrive technical...

  • Java Development Lead

    1 month ago

    Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    Job Description:We are seeking an experienced Java Development Lead to join our team at HSBC Technology Poland. This is a unique opportunity to lead the development of high-throughput systems, architecture and cloud migrations, and drive the adoption of DevOps and Agile principles.Role Summary:Lead the development of modern systems, covering all aspects of...

  • Technical Lead for Java Development

    3 days ago

    Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    About the RoleWe are looking for a skilled Technical Lead to join our team in HSBC Technology Poland. As a key member of our Java Business Services, you will lead the Krakow-based development team and coordinate with teams in Dusseldorf, Germany.As a Technical Lead, you will be responsible for managing and coaching an internal agile Java development team...

  • Europe Data Usage Lead @ HSBC Technology Poland

    2 months ago

    Kraków, Czech Republic HSBC Technology Poland Full time

    What you need to have to succeed in this role Broad and comprehensive understanding of concepts and principles within multiple disciplines or a fast-changing discipline. The role requires a comprehensive understanding of how all value units / products / regions / legal entities collectively integrate, alongside a comprehensive knowledge of the industry to...

  • IT Consultant for Global Business Solutions

    3 days ago

    Kraków, Katowice, Rzeszów, Łódź, Warszawa, Czech Republic GGS IT Consulting Full time

    About GGS IT ConsultingGGS IT Consulting is a leading provider of innovative automation solutions, helping organizations streamline workflows and drive business growth. Our advanced technology and expert methodologies enable data-driven decision-making, operational efficiency, and cost reduction.Job DescriptionWe are seeking an exceptionally motivated and...

  • Backend Software Engineer

    1 week ago

    Kraków, Czech Republic vonRoll Infratec.com Full time

    3+ years of experience in PHP Knowledge of Symfony or other PHP framework Fluent communication in English, written and verbal GITBonus points for: Experience in microservice architecture Linux shell scripting CI/CD You will be part of the Scrum team consisting of 6+ engineers including Backend Devs, Frontend Devs, QA Engineers, and Product Owner.  You...

  • Senior Salesforce Developer @ Motorola Solutions Systems Polska

    3 months ago

    Kraków, Czech Republic Motorola Solutions Systems Polska Full time

    Minimum Requirements: 4+ years of Salesforce Development experience (Apex & VisualForce) Hands-on experience with Apex classes, Asynchronous Apex, Controllers, Triggers, Visualforce pages, SOQL & SOSL, Web Services (SOAP and REST), Apex Callouts, Unit test classes, Salesforce Security model, and Lightning Components. Experience with different deployment...

  • Software Engineer

    2 weeks ago

    Kraków, Lesser Poland, Czech Republic Smart4Aviation Full time

    We are seeking a highly skilled Software Engineer to join our CORE Team at Smart4Aviation. As a key member of our team, you will be responsible for developing and fixing functionalities related to storing, managing, and distributing flight-related data.The ideal candidate will have a strong background in Java, Spring, Hibernate, HTML, CSS, and JavaScript,...

  • Data Analyst Team Member

    3 weeks ago

    Kraków, Katowice, Rzeszów, Łódź, Warszawa, Czech Republic GGS IT Consulting Full time

    We are a dynamic and innovative multinational group of professionals who take pride in delivering exceptional IT solutions to our global clients.Our team is responsible for implementing HR software and business intelligence solutions, and we are looking for skilled individuals to join our IT Support Team.The ideal candidate will have experience with SQL,...

  • Java Lead Engineer

    3 weeks ago

    Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    Job DescriptionWe are seeking a highly skilled Java Lead Engineer to lead our digital transformation initiatives in Poland.About the RoleThis is an exceptional opportunity to join HSBC Technology Poland as a Java Lead Engineer and drive innovation in our IT teams. As a key member of our team, you will be responsible for leading the development and delivery...