IT Service Manager

1 month ago


Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time
About the Role

HSBC Technology Poland is seeking a skilled IT Service Owner to join our team. This role is a key part of our organisation, and we're looking for someone who can make a real difference.

What You'll Do
  • You will be responsible for managing control of the service(s) assigned, including NFRs, Risks, and cloud controls.
  • Collaborate with key stakeholders within your Function such as other Services Owners, POD Team Members; Risk & Control Officers, Evergreening Leads, Infrastructure Leads, SSP Leads and CCO Tech colleagues, and within HSBC Group.
  • Be accountable for managing control of the service(s) assigned including NFRs, Risks and cloud controls.
Your Career Opportunity

The Collateral Platform is critical for the bank from the regulatory standpoint. It allows the Collateral Operations Team to perform the daily margining functions and managing risk across thousands of HSBC clients globally and to provide data & analytics to optimise its usage.

Our teams are currently operating in microservices environment based on Java and Spring Cloud on both on-premise and GCP environments.

The microservices interact with central platform running a distributed cache using Oracle Coherence with an underlying Oracle and PostgreSQL databases. The user interface is being built with Angular and the platform integrates with other systems in & outside the Bank using a combination of MQ, File, Web Service and REST interfaces.

About Our Team

MSS Technology Poland team support investment banking division. We build high-throughput systems, from low latency trading applications to large Microservices platforms; as well as perform architecture and cloud migrations.

End users: Institutional Clients, Traders, Sales Teams, Relationship Managers, Middle Office

What We Offer
  • Estimated salary: 120,000 - 150,000 PLN per year
  • Training budget
  • Private healthcare
  • Flat structure
  • International projects
  • Multisport card
  • Monthly remote work subsidy
  • Psychological support
  • Conferences
  • PPK option
  • Annual performance-based bonus
  • Integration budget
  • International environment
  • Small teams
  • Employee referral bonus
  • Mentoring
  • Workstation reimbursement
  • Company share purchase plan
  • Childcare support programme
  • Bike parking
  • Playroom
  • Shower
  • Canteen
  • Free coffee
  • Free beverages
  • Free parking
  • In-house trainings
  • In-house hack days
  • No dress code
  • Modern office
  • Knowledge sharing
  • Garden
  • Massage chairs
  • Kitchen


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    **Job Summary:** We are seeking an experienced IT Service Owner to join our MSS Technology Poland team in HSBC Technology Poland. This role involves managing the Collateral Platform, a critical system for the bank from a regulatory standpoint. The platform enables daily margining functions and risk management across thousands of HSBC clients globally.The...


  • Kraków, Lesser Poland, Czech Republic AVENGA Full time

    About the RoleWe are seeking a dynamic Senior Project Manager to lead the operational build-up of our Business Intelligence (BI) Service. This role requires strong leadership skills, expertise in BI platforms, particularly Power BI, and experience in task prioritization and resource planning.In this position, you will be responsible for managing the...


  • Kraków, Lesser Poland, Czech Republic Sii Polska Full time

    We are seeking a seasoned Service Delivery Leader to oversee the successful delivery of services to one of our key clients in the financial industry.This role involves managing complex Business-As-Usual (BAU) activities, ensuring operational efficiency and driving high standards in both service delivery and internal processes.The ideal candidate will excel...


  • Kraków, Lesser Poland, Czech Republic Remitly Poland sp. z o.o. Full time

    About the RoleRemitly is a leading global financial services company that is revolutionizing the way people send and receive money around the world. As a Software Development Engineer on our Mar-Tech team, you will play a critical role in developing and maintaining cloud-based services that power our customer experience.We are looking for an experienced...


  • Kraków, Lesser Poland, Czech Republic Hitachi Energy Full time

    We are seeking a seasoned IT Program Manager with expertise in managing Application Management Services (AMS) to join our team at Hitachi Energy. As part of our Platforms and Applications organization, you will play a pivotal role in driving strategic partnerships between industrial companies and external IT partners.About the Role:Manage, strengthen, and...


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    OverviewHSBC Technology Poland is a leading technology company that supports the investment banking division. We build high-throughput systems, from low latency trading applications to large Microservices platforms, as well as perform architecture and cloud migrations.We are looking for a skilled Chief Software Engineering Manager or Senior Java Lead...


  • Kraków, Lesser Poland, Czech Republic Hitachi Energy Full time

    About the RoleHitachi Energy seeks a highly skilled Identity Management and Directories Solution Architect to lead the design and implementation of robust operational solutions. As a technical expert, you will transform high-level plans from Enterprise Architecture, infosec requirements, and operational considerations into efficient operational services.Main...


  • Kraków, Lesser Poland, Czech Republic AVENGA Full time

    We are seeking an experienced Business Development Manager to lead our data analytics efforts as a Senior Project Manager. This role involves overseeing the operational build-up of our Business Intelligence Service, ensuring effective team collaboration, and driving the service's development in an agile-like fashion.About the RoleIn this position, you will...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    We are seeking a highly skilled Order Management Specialist with Italian language proficiency to join our team in Krakow, Poland.As an Order Management Specialist, you will be responsible for managing customer accounts, reviewing contracts, and entering orders into the SAP system. You will also accelerate or prioritize orders upon request, handle requests...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    You are looking for a challenging role as an Order Management Specialist with responsibilities in Germany. This position offers you the opportunity to develop your skills and take on new challenges.Our client is a leading manufacturer with operations across Europe, Asia, and America. They offer a global working environment, training and development programs,...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    Job SummaryWe are seeking an experienced Order Management Specialist to join our team. As a key member of our customer-facing group, you will be responsible for managing customer accounts, reviewing contracts, and processing orders. If you have previous experience in customer service, are fluent in Italian, and possess excellent time management skills, we...


  • Kraków, Lesser Poland, Czech Republic Hitachi Energy Full time

    Job Overview:Hitachi Energy is seeking a seasoned Cybersecurity professional to fill the role of Penetration Testing Team Lead. As a key member of our Cybersecurity team in Kraków, you will be responsible for leading and managing penetration testing projects.About the Role:This position offers an exciting opportunity to work with a renowned global company...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    As an Order Management Specialist at Antal, you will play a crucial role in ensuring seamless customer service and efficient order processing.Our ideal candidate has fluency in English and German, with a strong background in B2B customer service. Proficiency in SAP is a plus but not necessary. You will be responsible for managing the order-to-cash process,...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    About the RoleWe are seeking a highly skilled Order Management Specialist with Italian Language Proficiency to join our team. This is a fantastic opportunity to work in a global manufacturing company with operations across Europe, Asia, and America.As an Order Management Specialist, you will be responsible for managing customer accounts, processing...


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    We are seeking a highly skilled Markets and Securities Services Business Manager to join our team at HSBC Technology Poland.About the roleThis is an excellent opportunity for a driven professional to provide comprehensive support to the Chief Financial Officer (CFO), ensuring seamless execution of financial strategies, operational initiatives, and business...


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    **Job Summary:**We are seeking a skilled Cybersecurity Strategy and Portfolio Manager to join our team at HSBC Technology Poland. In this role, you will be responsible for leading the development and strategy planning for HBCE cyber services.The successful candidate will have excellent technical Cyber Security knowledge and risk management skills, with prior...


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    Project Management Role in Capital PlanningWe are seeking a highly skilled and experienced Capital Planning Project Manager Leader to join our team at HSBC Technology Poland.The successful candidate will lead the end-to-end project management of the Capital Planning Book of Work (BoW), driving the implementation of an automated platform for calculations and...


  • Kraków, Lesser Poland, Czech Republic Hitachi Energy Full time

    About the Role">Hitachi Energy is seeking a seasoned Program Manager to oversee and strengthen its strategic partnerships within the Applications Management Services (AMS) framework. As a key member of our team, you will be responsible for establishing and moderating governance with external partners, reviewing roadmap progress, ensuring delivery quality,...


  • Kraków, Lesser Poland, Czech Republic LotusFlare Full time

    Estimated salary: $120,000 - $180,000 per yearAbout LotusFlareHeadquartered in the heart of Silicon Valley with offices in EMEA and APAC, LotusFlare is a leading enterprise software company that serves top-tier clients worldwide.Job DescriptionWe are seeking an experienced Cloud Infrastructure Technical Program Manager to lead and oversee the infrastructure...

  • Senior Cloud Engineer

    4 weeks ago


    Kraków, Lesser Poland, Czech Republic Mindbox S.A. Full time

    At Mindbox S.A., we are seeking a highly skilled Senior Cloud Engineer to join our team and help us deliver innovative risk management solutions. The ideal candidate will have extensive experience in cloud engineering, particularly in Google Cloud Platform (GCP), and a deep understanding of risk management principles.About the Role:Design and implement...