Junior Customer Service Specialist with French @ Teleperformance Poland

2 days ago


Katowice, Czech Republic Teleperformance Poland Full time
  • Excellent command of French at a minimum B2 level.
  • High proficiency in computer skills.
  • Experience handling various communication channels: incoming calls, emails, and chats.
  • Strong communication skills, including empathy, assertiveness, active listening, commitment to solving client issues, and ease of expression.

Nice to Have:

  • Knowledge of English at a B1/B2 level.

Sales, bestsellers, promotions, discounts... Explore the secrets of one of the largest e-commerce platforms in the world and join our friendly team in Katowice as a...

Junior Customer Service Specialist with French

Office Location: ul. Chorzowska 146 D, Katowice

  What we offer:
  • Civil contract with rate: 40 PLN gross/h, 
  • "Refer a Friend" program with bonuses ranging from PLN 500 to 2000, 
  • Benefits, including private medical care, subsidies for a sports card, and free access to a foreign language learning platform, 
  • Shift-based work schedule, allowing you to balance work with other activities, 
  • A well-connected office, nicknamed "Tiramisu," located across from Silesia City Center. Our high-floor location offers views of Park Śląski, and Legendia amusement park, 
  • Engaging in work that keeps boredom at bay, 
  • Real opportunities for promotion through internal recruitment, 
  • Access to internal training sessions. 
  Join our team and apply today

Recruitment is conducted remotely.


,[Supporting French-speaking business clients in resolving issues related to listing their products on a renowned shopping platform, such as account issues, registration, login, payment methods, deliveries, storage, etc. , Building a positive image of the company. , Ensuring the highest quality of processes. ] Requirements: Additionally: Sport Subscription, Private healthcare, Employee referral bonus, Discounts, Training budget, International projects, In-house trainings, Free coffee, Bike parking, Playroom, No dress code.

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