Customer Service Representative

2 weeks ago


Prague, Czech Republic ManpowerGroup s.r.o. Full time

Jedna z největších farmaceutických firem aktuálně hledá kolegu nebo kolegyni na pozici zástupce zákaznického servisu.

Rádi komunikujete s lidmi? Máte zkušenosti se zákaznickým servisem?

Neváhejte a přihlaste se hned

Popis pozice:
  • Zpracovávat a ověřovat objednávky
  • Reagovat na dotazy zákazníků ohledně nových i stávajících objednávek
  • Spravovat požadavky zákazníků v CRM (Customer Relationship Management)
  • Vyřizovat stížnosti zákazníků
Profil kandidáta:
  • Znalost ČJ na úrovni rodilého mluvčího a AJ na komunikativní úrovni
  • Znalost MS Office, Adobe a SAP
  • Zkušenost se zákaznickým servisem
  • Výborné komunikační dovednosti
Nabízíme:
  • Široká škála výhod: 5 týdnů dovolené, sick days, vzdělání, doprava, flexibilní pracovní doba, zdravotní péče, stravenky, Flexi Pass, finanční příspěvek na sport, Multisport karta, důchodové pojištění
  • Možnost práce z domova

Pokud máte o tuto pozici zájem, pošlete mi prosím svůj životopis a já Vás budu kontaktovat.

NABÍRÁME MUŽE I ŽENY

Naše inzeráty jsou v některých případech psány v ženském nebo mužském rodě. Tento postup byl zvolen výhradně proto, aby bylo dosaženo co nejvyšší plynulosti textu. V žádném případě se nevyjadřuje genderově podmíněný nebo diskriminační přístup naší společnosti k uchazečům a uchazečkám o volná pracovní místa.


Benefity
  • Sickdays
  • Pružná pracovní doba
  • Lékařská péče
  • Kafetérie
  • Příspěvek na stravování
  • Příspěvek na spoření / pojištění
  • Příspěvek na dopravu


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