German Customer Support Consultant

6 days ago


Brno, Czech Republic Work International Full time

German-speaking Customer Support Consultant 

- (Work At Home) based in the Czech Republic

Job description

As a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking calls equally in their market language and also in English from various countries (e.g. Germany, Scandinavia, United States…).

The position is remotely stationed in the Czech Republic. The Client contributes for the internet connection in the amount of 500 CZK brutto per month and provides financial support when traveling to the office for monthly training, refreshers, meetings, etc.

Profile requirements

You speak German at a fluent level and English at an intermediate level.
You have great communication, multitasking, and problem-solving skills.
A big plus if you have been working in customer service in the past. 


We offer

  • A remote position based in the Czech Republic (either you live in the Czech Republic or want to relocate to the Czech Republic)
  • A professional and multicultural working environment with people from different nationalities
  • Modern induction training and career path
  • Gaining experience working in a world-leading flight company
  • Opportunity to grow within the organization
  • A contract focused on a long-term relationship
  • Full-time job Sunday - Thursday, 7:30-16:00 
  • Meal allowance
  • Paid flight ticket + the company pays for accommodation for the first 2-3 months
  • Fixed salary + bonus.


Contact, insurance, and other information

  • The Client supports you to open your own bank account and have a tax number. 
  • After 6 months of employment, there is a possibility of working part-time.
  • According to Czech law, employer and employee contributions to health and social insurance from the first day of employment.
  • All employees have special benefits and discounts for services and products, such as flight tickets, Multisport cards, free psychology, and psychotherapist. 


Interviews take place on an ongoing basis, so apply today or contact one of our recruiters below

Welcome with your application 



  • Brno, South Moravian, Czech Republic Cross Border Talents Full time

    Exciting Opportunity: German-Speaking Air Travel ConsultantWe are seeking a highly motivated and customer-focused German-speaking Air Travel Consultant to join our dynamic team in Brno. As a key member of our team, you will be responsible for providing exceptional customer service to airline customers, handling incoming calls, and resolving travel-related...


  • Brno, South Moravian, Czech Republic TOPTALENT Full time

    About the RoleWe are seeking a highly skilled Air Travel Consultant with German language expertise to join our team at TOPTALENT. As a key member of our customer service team, you will be responsible for providing exceptional support to our airline customers via phone calls in German and English.Key ResponsibilitiesBe the primary point of contact for...


  • Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

    Job Opportunity:We are seeking a highly skilled and motivated individual to join our team as a German Language Support Specialist. As a key member of our international corporation, you will be responsible for providing exceptional customer support and financial services to our clients and partners.Key Responsibilities:Communicate effectively with clients and...


  • Brno, South Moravian, Czech Republic TOPTALENT Full time

    Job SummaryWe are seeking a highly skilled Air Travel Consultant with German language expertise to join our team at TOPTALENT. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

    Job Opportunity:We are seeking a highly skilled and motivated individual to join our team as a German Language Support Specialist. As a key member of our international team, you will be responsible for providing exceptional customer support to our clients and colleagues.Key Responsibilities:Communicate effectively with clients and colleagues in both German...


  • Brno, Czech Republic Work International Full time

    Hungarian-speaking Customer Support Consultant - (Work At Home) based in the Czech RepublicJob descriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking...


  • Brno, Czech Republic Work International Full time

    French-speaking Customer Support Consultant - (Work At Home) based in the Czech RepublicJob descriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking...


  • Brno, Czech Republic Work International Full time

    Polish-speaking Customer Support Consultant - (Work At Home) based in the Czech RepublicJob descriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding the flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking...


  • Brno, Czech Republic Work International Full time

    Italian-speaking Customer Support Consultant - (Work At Home) based in the Czech RepublicJob descriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking...


  • Brno, Czech Republic Work International Full time

    Bulgarian-speaking Customer Support Consultant - (Work At Home) based in the Czech RepublicJob descriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers and you will be answering questions mostly regarding flight reservations, cancellations, and online check-in via phone. All the Customer Consultants are taking...


  • Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

    We are seeking a highly skilled and motivated individual to join our team at ManpowerGroup s.r.o. as a German-speaking professional in the field of finance and technical support.About the Role:This is an exciting opportunity to grow your career within a dynamic and international corporation. As a German-speaking professional, you will be responsible for...


  • Brno, South Moravian, Czech Republic Notino Full time

    {"h2": "Customer Care Representative with German", "p": "At Notino, we're a young and dynamic team driven by a passion for innovation and customer satisfaction. As a Customer Care Representative with German language skills, you'll be part of our multicultural team, supporting our clients across Europe.Your key responsibilities will include:* Providing...


  • Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a German Language Specialist. As a key member of our international corporation, you will be responsible for communicating with colleagues, employees, clients, and suppliers in both German and English.Key ResponsibilitiesCollaborate with cross-functional teams to...


  • Brno, Czech Republic Notino Full time

    The spirit of a startup, a young team, and a huge drive to change the established order of the e-commerce world. That's exactly what Notino is. We are a Czech company, but from Brno, we have expanded to 27 other countries in Europe. Thanks to working towards common goals and the willingness to always go the extra mile, we have collectively surpassed a...


  • Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

    Join Our Team as a Customer Support SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for resolving customer inquiries and providing exceptional service to our clients.Key Responsibilities:Respond to customer inquiries via...


  • Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

    About the RoleWe are seeking a highly skilled customer support specialist to join our team. As a customer support specialist, you will be responsible for resolving customer inquiries, managing customer requests, and providing accurate and timely responses.Key ResponsibilitiesResolve customer complaints and issues in a professional and courteous mannerManage...


  • Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for resolving customer inquiries, managing customer requests, and providing accurate and timely responses.Key ResponsibilitiesResolve customer inquiries and requests in a professional and...


  • Brno, South Moravian, Czech Republic Reed Czech Republic Full time

    Do you want to use English and German language daily in communication with customers? Are you interested in the field of Sales, or are you eager to learn about it under the wing of an international company in Brno? Great You would work in a team of inside sales representatives that take care of German speaking customers (B2B), develop relationships with them...


  • Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

    About the JobWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for resolving customer inquiries and providing excellent customer service.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chatResolve customer complaints and issues...

  • German Speaker Wanted

    2 weeks ago


    Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

    We are looking for a highly skilled and motivated individual to join our team as a German Speaker in a Finance and Technical Support role.About the JobThis is an exciting opportunity to grow your career within a dynamic and international corporation. As a German Speaker, you will be responsible for communicating with colleagues, employees, clients, and...