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Customer Service Representative with German Language Skills
2 months ago
Your key responsibilities will include:
* Providing exceptional customer service via email and phone
* Managing customer orders, including payments, replacements, and communication with suppliers and the warehouse
* Presenting product information to customers based on their preferences
* Collaborating with the marketing department on translations and reviews
To succeed in this role, you'll need:
* Proficient German language skills, both written and spoken
* High empathy capacity and professional attitude
* Excellent communication skills
* Enthusiasm for personal development
* A passion for working in a fast-paced, multicultural environment
In return, you'll enjoy:
* A great career opportunity in a successful and growing multinational company
* A super-friendly team
* An exquisite career ladder to climb
* An informal, friendly, and multicultural working environment
* 25 days of vacation and sick days
* Coffee and tea at the workplace, including 'Little Extras'
* Fresh herbs in the kitchen to spice up your lunch
* Benefits package including VIP pricing on our e-shop, advantageous employee tariff, and other great discounts
* Cafeteria benefit of 1600 CZK/month
* Multisport card
* Modern offices with Relax zones, cafeterias, and a game room
* Plenty of cool employee events like sports day, summer party, Christmas party, and team-building activities
If you're a motivated and customer-focused individual with a passion for German language and culture, we'd love to hear from you
Please note that this role is set up in Czechia and working from abroad is not possible, nor relocation package is provided.", "h2": "What We Offer", "ul": [{"li": "Great career opportunity in a successful and growing multinational company"}, {"li": "Super-friendly team"}, {"li": "Exquisite career ladder to climb"}, {"li": "Informal, friendly, and multicultural working environment"}, {"li": "25 days of vacation and sick days"}, {"li": "Coffee and tea at the workplace, including 'Little Extras'"}, {"li": "Fresh herbs in the kitchen to spice up your lunch"}, {"li": "Benefits package including VIP pricing on our e-shop, advantageous employee tariff, and other great discounts"}, {"li": "Cafeteria benefit of 1600 CZK/month"}, {"li": "Multisport card"}, {"li": "Modern offices with Relax zones, cafeterias, and a game room"}, {"li": "Plenty of cool employee events like sports day, summer party, Christmas party, and team-building activities"}], "h2": "What We're Looking For", "ul": [{"li": "Proficient German language skills, both written and spoken"}, {"li": "High empathy capacity and professional attitude"}, {"li": "Excellent communication skills"}, {"li": "Enthusiasm for personal development"}, {"li": "Passion for working in a fast-paced, multicultural environment"}]}
